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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
really my husband got cpap from you and we paid 60.00 which was 20% of put insurance. They state we will pay 50.00 rental fee for 12 months he thinks. Then a maintained fee what the hell. The machine he got is 883.00 brand new. if I hadnt met my deductible for 20% it was 300 plus 600 for 12 months and maintenance fee. I am having my insurance call them Monday and returning the machine. I have never heard of paying rent for cpap and never owning it
5 phone calls 2 days waiting while moms bed is stuck up the up right position and she hurting so pissed right now
I have had my CPAP machine and they come up with every excuse of why they cannot send me the supplies needed every few months. Only once did I get some new supplies but it was from my doctors office NOT them.
went into my bank account and took my money and I don't have money to pay for bills. I only authorized a payment plan for a certain amount of money per month now I don't have food or money to pay my light bill or mortgage.
My husband was getting his sleep apnea equipment from them. Without reason, after months of billing just the co-pay, they claimed our insurance didn’t cover the equipment. False according to my insurance company. After months of going back and forth and getting nowhere, I now receive a notice from a collections agency. Finally, waved my white flag, paid the balance because it wasn’t worth the added stress in my life. Was this the end? Oh no! In comes the next letter from the collections agency that still has a balance. And, ... read more
Recommendedyes, I used to work here
Absolutely not! Terrible customer service. Employees don’t communicate with each other. Getting completely different answers. Do not use this company!
My mom was discharged from the nursing home yesterday. I called customer service. The walker and the bedside commode are on back order. They don't know when the items will be in. What is my mom supposed to do while she is waiting? Not go to the bathroom???? Do not use this company! You are better off going to Walmart!
I have spent hours on the phone trying to get Apria to stop billing my husband for equipment he never had. Always the same run around-a transfer to some department that doesn’t answer the phone. My next step will be to advise the insurer that Apria is double billing them. Perhaps they have more leverage than a mere customer...
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is open now. It will close at 6:00 p.m.
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