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Apria Healthcare Group

1.3

About this business

Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need. 

Location details

26220 Enterprise Ct, Lake Forest, CA, 92630, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.3945 reviews
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Keeley K. Bowie's profile image
Keeley K. Bowie 
6 years ago

Fraudulent in every sense of the word. Taking advantage of disabled people. 

Joe E. Francis's profile image
Joe E. Francis 
6 years ago

it seems there is no option to speak with my local Apria office, and the only people I have found through their automated call system are people that do not speak recognizable English. Time to find another supplier for my Cpap equipment! 

Sunde Carroll's profile image
Sunde Carroll 
recommend  Recommended
6 years ago

Apria Healthcare is one of the best Durable Medical companies out there. Nobody’s perfect but with patience and trying to understand the process of paperwork, Apria did an excellent job at making sure my dad got his bipap as quickly as possible. 

Debra D Gilliam's profile image
Debra D Gilliam 
6 years ago

The absolute worst customer service. I have been waiting for a respiratory therapist to call me back since 10/22/18. It is now 10/23/18 10:55 pm, no return call as of yet. My cpap machine is not recording the usage at all. The company is the worst of the worst. I would not recommend this company to anyone... 

Amy Cerveny's profile image
Amy Cerveny 
6 years ago

I don’t normally do this but I am beyond livid right now. My preemie son needed oxygen & a pulse ox. I was told early last week that someone would definitely be at my house on Wednesday. Wednesday afternoon rolls around so I decided to call & check if someone was coming because I hadn’t heard from the driver. I was told on 3 different phone calls that the driver was on his way. No one came until Friday night. On all those phone calls, I mentioned that my son used anywhere from 1/16-1/4 of a liter, however the driver said tha... read more

Angela Darcy's profile image
Angela Darcy 
6 years ago

Awful can’t even begin to describe our experience with your company. Waiting to be discharged from hospital and they keep claiming that they have not received the doctors orders. They received the orders. Their incompetent staff just doesn’t clearly know how to input the orders. It is beyond ridiculous. This company makes lincare look good and that’s not a compliment. 

Katie Merrill's profile image
Katie Merrill 
6 years ago

If you ever have to get medical supplies, such as medically necessary nutritional food to keep your medically fragile child ALIVE, Do not go through Apria healthcare! After over a month calling, fighting, being told her food is being expedited several times, going without her food and having to purchase it all out of pocket for the last 2 weeks ,all the while Apria has had an approval in the supply company’s system from insurance that they will cover everything, but they just wouldn’t send it. Today after Moes nutritionist c... read more

Kris Shenk's profile image
Kris Shenk 
6 years ago

Terrible service. We've been promised no less than 10 different delivery times in the last 24 hours. 20 minute wait times on the phone. Inaccurate info on the website. Misinformation by reps. 

Linda Foster Barker's profile image
Linda Foster Barker 
6 years ago

HELL NO! The worst customer service of any company I've ever dealt with. When you finally get someone on the phone, They are in 10 buck 2! I never get to talk to the person who actually services my machine. 

Frequently asked questions about Apria Healthcare Group

How is Apria Healthcare Group rated?

Apria Healthcare Group has a 1.3 star rating with 945 reviews. 

When is Apria Healthcare Group open?

Apria Healthcare Group is open now. It will close at 6:00 p.m.  

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