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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Listen to the customer for starters! Don't push their products! And above all do not charge a credit card without customer permission!
Misrepresented costs of equipment. 0 accountability. Would not recommend.
Apria has got to be the worst medical supply company. One hand never knows what the other is doing. We get a call for service on my father’s O2 concentrator. The message said they would be by on Thursday. I called to change the appointment the same day and was told “no your appointment isn’t until Monday”. That day worked for our schedules so I said thank you and hung up... fast forwarding to Thursday. When we returned home we find a tag on our door that said “sorry we missed you!” So I call and make a NEW appointment. For t... read more
Worst customer service ever. They lie to you, they constantly making crazy charges to your account and no one can explain you why.... I rather NOT breathe
You are the absolutely worst company to do business with for Cpap supplies. Wrong parts shipped consistently. Customer service inept.
HORRIBLE!!! Customer service....nonexistent. Don’t deliver when they say they will. Don’t contact you to let you know they’re NOT coming. Trying to get anyone on the phone is a nightmare. Didn’t deliver my husbands oxygen when they said they would...asked what I should do it he needs it and they told me to call 911. Lovely. Thanks. Good answer.
no delivery as promised 2 days in a row. No call backs, long waits on phone, and lies about where package is. If you need emergency equipment. head to emergency room. Apria will let you die
Apria has zero customer service. We have repeatedly disputed the issue with them. We never authorized for the CPAP to be sent and refuse to pay the rental of a machine that was never authorized, and returned to their office unopened in the original package. Now they are threatening to turn it over to "collection". I asked to speak to a supervisor 2.5 weeks ago and they were going to have one call me back...still waiting for that. When I called again Tuesday, I had to wait on the line for over 20 minutes to get one on the lin... read more
I am an Apria patient through Kaiser Permenante. I am deeply disappointed in several of your customer service team. First let me start by saying” I am suffer from Congestive a Heart Failure, AFIB and very other serious ailments. I require oxygen daily. Last night my oxygen concentrator gave out during the middle of the night. Even trying to reset it. It refused to work. Luckily, I had my (Emergency Tank)....Continue Reading
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is open now. It will close at 6:00 p.m.
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