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Apria Healthcare Group

1.3

About this business

Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need. 

Location details

26220 Enterprise Ct, Lake Forest, CA, 92630, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.3945 reviews
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Michael Littman's profile image
Michael Littman 
6 years ago

Your company sucks! It sucks because every other company is just as bad! I just want to order cpap supplies wtf is wrong with you guys? I am better off ordering from Amazon or some online cpap store and pay full price. You guys have transfered me a number or times just find a simple answer!! Can't wait for the whole billing issue all over again once I get my supplies! Why don't you just close up business. 

Danny R Jordan's profile image
Danny R Jordan 
6 years ago

Listen to the customer for starters! Don't push their products! And above all do not charge a credit card without customer permission! 

Fernando Soltanik's profile image
Fernando Soltanik 
6 years ago

Misrepresented costs of equipment. 0 accountability. Would not recommend. 

Victoria Colman's profile image
Victoria Colman 
6 years ago

Apria has got to be the worst medical supply company. One hand never knows what the other is doing. We get a call for service on my father’s O2 concentrator. The message said they would be by on Thursday. I called to change the appointment the same day and was told “no your appointment isn’t until Monday”. That day worked for our schedules so I said thank you and hung up... fast forwarding to Thursday. When we returned home we find a tag on our door that said “sorry we missed you!” So I call and make a NEW appointment. For t... read more

Yaarubii Nabbi Rodri-guez's profile image
Yaarubii Nabbi Rodri-guez 
6 years ago

Worst customer service ever. They lie to you, they constantly making crazy charges to your account and no one can explain you why.... I rather NOT breathe 

Pete Smith's profile image
Pete Smith 
6 years ago

You are the absolutely worst company to do business with for Cpap supplies. Wrong parts shipped consistently. Customer service inept. 

Whitney Mijares's profile image
Whitney Mijares 
6 years ago

HORRIBLE!!! Customer service....nonexistent. Don’t deliver when they say they will. Don’t contact you to let you know they’re NOT coming. Trying to get anyone on the phone is a nightmare. Didn’t deliver my husbands oxygen when they said they would...asked what I should do it he needs it and they told me to call 911. Lovely. Thanks. Good answer. 

Judy Oaks Koehl's profile image
Judy Oaks Koehl 
6 years ago

no delivery as promised 2 days in a row. No call backs, long waits on phone, and lies about where package is. If you need emergency equipment. head to emergency room. Apria will let you die 

Lisa Barringer's profile image
Lisa Barringer 
6 years ago

Apria has zero customer service. We have repeatedly disputed the issue with them. We never authorized for the CPAP to be sent and refuse to pay the rental of a machine that was never authorized, and returned to their office unopened in the original package. Now they are threatening to turn it over to "collection". I asked to speak to a supervisor 2.5 weeks ago and they were going to have one call me back...still waiting for that. When I called again Tuesday, I had to wait on the line for over 20 minutes to get one on the lin... read more

Frequently asked questions about Apria Healthcare Group

How is Apria Healthcare Group rated?

Apria Healthcare Group has a 1.3 star rating with 945 reviews. 

When is Apria Healthcare Group open?

Apria Healthcare Group is open now. It will close at 6:00 p.m.  

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