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Apria Healthcare Group

1.3

About this business

Location details

26220 Enterprise Ct, Lake Forest, CA, 92630, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.3945 reviews
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Spencer Jackson's profile image
Spencer Jackson 
6 years ago

Worst customer service ever!!! Avoid Apria at all costs!! Everyone is the company is a liar!! They SUCK!!!!! 

Sandra Sanchez-Ledesma's profile image
Sandra Sanchez-Ledesma 
6 years ago

Worst company to deal with! We have been waiting for my son's wheelchair to be delivered since April! Everyday it's the same thing. . . it's out for delivery. This is for a 13 year old and four months and still nothing but excuses! 

Dee Mckenna's profile image
Dee Mckenna 
6 years ago

My payment of $89.__ was taken over the phone August 9th 2019. My Bpap machine was never shipped. After many attempts of trying to reach a person. I get told that for some reason it didn't get shipped. Anyway...They "cancelled" the shipment. I came into the facility today August 28th 2019 to pick up my machine. only to be charged $74.__ after I had left the facility. By the time I realized my card they had on file had been charged AGAIN..! I am NOT happy. I have not used or opened the machine. I hope they will not give me an... read more

Jason Sanders's profile image
Jason Sanders 
6 years ago

Since I've had several reviews deleted by this company in the past, I suggest you take a look at the reviews on the Better Business Bureau's website. https://www.bbb.org/…/apria-healthcare-112…/customer-reviews Their billing department is the absolute worst I've ever dealt with in my entire life. 

Michelle Murphy Jensen's profile image
Michelle Murphy Jensen 
recommend  Recommended
6 years ago

I can’t say enough good things about my local Apria in Grand Junction, Colorado. They have gone above and beyond to get my dad set up with oxygen and today getting him a much needed walker. They stayed late tonight so that I could come pick it up so dad wouldn’t go another night without! My heart is happy thanks to them! 

Anne Kennedy's profile image
Anne Kennedy 
recommend  Recommended
6 years ago

I am in KS and they have given me nothing but great professional and curteous care after being placed on oxygen 24/7 in the hospital I was nervous they were great 

Darrin Mitchell's profile image
Darrin Mitchell 
6 years ago

Apria Healthcare has the worst customer service of any durable medical equipment company I have worked with. Over 1 year ago I ordered my equipment. The full amount was was charged to my flexible spending account. Upon receipt of the equipment we did not receive a statement. I called requesting a statement to provide to my FSA account, was told that the statement would be sent; it was never received. I called back to request the statement again because as you know FSA accounts require a receipt for payments made. I was told ... read more

David Brown's profile image
David Brown 
6 years ago

Hire people in the United States. 

Debbie Hjorth's profile image
Debbie Hjorth 
6 years ago

Local store is usually unavailable to answer the phone, and it doesn’t restock even their standard equipment. 

Frequently asked questions about Apria Healthcare Group

How is Apria Healthcare Group rated?

Apria Healthcare Group has a 1.3 star rating with 945 reviews. 

When is Apria Healthcare Group open?

Apria Healthcare Group is closed now. It will open at 9:00 a.m. 

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