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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
YOU SUCK, could not give me a delivery time because you contract out to an outside vendor. Customer service is incompetent has no information, company is cheap and contracts outside the country for customer service.
I had surgery on my foot my doctor ordered me a knee scooter. My insurance paid for it . This place brought me a second hand scooter that the break keep catching and squeals when using. I call the same day it was deliver to say that this was not what my insurance paid for. I was told they need to order me a new one and it would be delivered Monday. Then I call today which is Monday and nope They say they have it don’t have down to be delivered till Wednesday... This Company is a frigging Joke
Avoid at all cost... I'm a Senior and am still waiting on my commode to be delivered...it's been 2 months! Even with mt limited income, I am going to purchase it myself!!! They have NO clue on what they are doing. Then, to avoid dealing with you they put you on hold and do not come back...or they promise to call you and they never do. Shame on them.
No comment, just would not recommend them.
I have been waiting for supplies for one month !! Have called and called keep getting an outsourced person who has very little command of the English language When asked to please connect me to the escalation department I am on hold for 15 minutes and then get disconnected just had another 45 minute call and then disconnected!!!
This company is the reason that patients can not receive basic goods that would set them up on a path to good health! Instead they take the insurance money and will do just about anything not to provide the goods to a patient! I have watched as a client and her daughter have struggled for three weeks now, trying to get a new hospital bed, as hers has broken! She is completely bed ridden and her Quality of life is greatly suffering with each day of basic mobility that a hospital bed provides! Apria has done EVERYTHING that th... read more
This is the worst company I have ever worked with. They bill your credit card without your authorization, they bill without your permission. When you call customer service, they apologize but do not know who you can further register complaints. Terrible terrible company.. try other vendors before resorting to the worst.
RecommendedDear Sr. The reason for this is to express a situation that leaves a lot of discomfort related to the work of its employees. For over a month now I have the honor of being one of your clients for the Oxygen service in Florida. From the 1st service, I was struck by the unpunctuality and the lack of seriousness of its employees who, without any shame, were more than 10 days to give a solution to the 1st service, despite the inconveniences I assumed was a casual situation. But today when I have 2 days informing your company tha... read more
🤬🤬 STUPIDITY with Healthcare Customer Service Sends me into a tailspin every time🤬🤬🤬 I call about the nebulizer my doctor ordered 1 week ago from Apria . A: Who am I speaking with? Me: Agnes Kuster A: who is the patient? Me: Agnes Kuster A: who am I speaking with? Me: Agnes Kuster A: Who is the patient? Me: Agnes Kuster A: Who am I speaking to? Me: You are speaking to me Agnes Kuster and I’m the patient Agnes Kuster. A: Thank you for clarifying that for me. A: Date of birth ? Me: give my birthdate A: Are you sure that’s... read more
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is closed now. It will open at 9:00 a.m.
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