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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
See bbb reports and horrible customer service experience
Poor customer service. Difficult to reach a human. Poor communication and follow through. Quality is not a priority for the organization
We were yelled at by one of the workers here cuz we needed to back up we couldn’t even explain why we needed too he was too mad 😡 ugh I’ll never get my healthcare here not after how that man treated us there located in Fresno
We were yelled at by one of the workers here cuz we needed to back up we couldn’t even explain why we needed too he was too mad 😡 ugh I’ll never get my healthcare here not after how that man treated us there located in Fresno
I have been using Apria for years. my last two CPAP machines have been supplied by them. The first machine was set with a 12 pressure. The last one I got a few months ago was not set up with the correct pressure even though they had my od records and the new records were sent to them before I received the machine. How can your previous pressure be 12 and your new pressure a 4? It's a no brainers that could have taken my life. My wife would have been rich by a law suit against Apria I would be dead. Even though they said yest... read more
terrible service...never shows up on time for maintenance or service calls. 3 times we waited and when I called they said they knocked and no one answered. 3 time we sat by door between 1 and 4 there was no knocks on the door
improve your worthless billing department. Have spent over 15 hours on the phone and still no answers
After receiving a partial order, I have been told repeatedly to be told that my insurance doesn't cover me. I called the insurance company. Yes, Apria is one of their recommended vendors. I have asked for a manager to call me back, to no avail. The only way to contact anyone is to call. Frustration at the inept quality of Apria's service is forcing me to find a different suppler.
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is closed now. It will open at 9:00 a.m.
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