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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You are better off paying for your medical equipment out of pocket (Amazon, EBAY, or Craig’s list.). Borrow from a friend if you can’t afford it. Whatever you do, DO NOT order from this company. I NEVER received the item I needed to assist in my surgery recovery. Seems like that happens a lot with this company. Customer service is unreliable and clueless.
You are better off paying for your medical equipment out of pocket (Amazon, EBAY, or Craig’s list.). Borrow from a friend if you can’t afford it. Whatever you do, DO NOT order from this company. I will be submitting a chargeback claim to my credit card company for an item I ordered, was charged for but never received! Seems like that happens a lot with this company. Apria customer service could care less. Lesson learned.
I ordered a wheelchair with Joey he told me I would receive it within 24 hours. I get a call on Saturday stating it’s been delayed and I will get it on Monday. I never received it Monday or Tuesday and no one called me. I called Wednesday and Melissa told me it had to be ordered and I would receive it on Thursday. She also ensured me that she emailed the manager and district manager to give me a call, I never got a call back from anyone! Thursday came and left and no wheelchair. I was ensured by Darlene a manager that the dr... read more
Don't ask customer's to fax the RX multiple times. I had to fax everything at least 5 times and you still don't have it. Not to mention that the doctor's office did the same. If it was a matter of life or death to get my dad's neutralizer, he would be dead. Thank's for NOTHING!
Worst customer service ever!!! Avoid Apria at all costs!! Everyone is the company is a liar!! They SUCK!!!!!
Worst company to deal with! We have been waiting for my son's wheelchair to be delivered since April! Everyday it's the same thing. . . it's out for delivery. This is for a 13 year old and four months and still nothing but excuses!
My payment of $89.__ was taken over the phone August 9th 2019. My Bpap machine was never shipped. After many attempts of trying to reach a person. I get told that for some reason it didn't get shipped. Anyway...They "cancelled" the shipment. I came into the facility today August 28th 2019 to pick up my machine. only to be charged $74.__ after I had left the facility. By the time I realized my card they had on file had been charged AGAIN..! I am NOT happy. I have not used or opened the machine. I hope they will not give me an... read more
Since I've had several reviews deleted by this company in the past, I suggest you take a look at the reviews on the Better Business Bureau's website. https://www.bbb.org/…/apria-healthcare-112…/customer-reviews Their billing department is the absolute worst I've ever dealt with in my entire life.
RecommendedI can’t say enough good things about my local Apria in Grand Junction, Colorado. They have gone above and beyond to get my dad set up with oxygen and today getting him a much needed walker. They stayed late tonight so that I could come pick it up so dad wouldn’t go another night without! My heart is happy thanks to them!
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is closed now. It will open at 9:00 a.m.
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