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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI am in KS and they have given me nothing but great professional and curteous care after being placed on oxygen 24/7 in the hospital I was nervous they were great
Apria Healthcare has the worst customer service of any durable medical equipment company I have worked with. Over 1 year ago I ordered my equipment. The full amount was was charged to my flexible spending account. Upon receipt of the equipment we did not receive a statement. I called requesting a statement to provide to my FSA account, was told that the statement would be sent; it was never received. I called back to request the statement again because as you know FSA accounts require a receipt for payments made. I was told ... read more
Hire people in the United States.
Local store is usually unavailable to answer the phone, and it doesn’t restock even their standard equipment.
RecommendedI just worked with Tami in the Eau Claire, WI office who went ABOVE and out of her way to help me get supplies that I had just stopped in to inquire about. Erica S., I just want you to know what a great employee you have and how I wish others had the opportunity to work with some one like her so they could have the experience I did. Thank you for everything and Tami, THANK YOU for your help. You made my day! Jennifer D.
The local office and the customer relations team is sub par. They have been a disservice to me and my medical needs.
Apria is the worst company ever!! Bad customer service, inappropriate insurance billing and lack of total respect for their patients. Family member going to Owens Healthcare Co from now on. The insurance commissioner and better business bureau need to be contacted as to Apria’s apparent neglect and bad business practices.
Dear Apria Healthcare. Tomorrow I will probably be dead because of your lack of care, compassion and overall human feeling for your patients!! Seems you don’t care about the fact that the equipment to keep me alive broke, or care about getting me a replacement. But hey, your very adamant about scheduling me appointments weeks from now, who cares that I need to stay alive today. Don’t worry about my file giving you all the info you need, because you lost it! Thanks for the work out as I ran around town to your offices only to... read more
I have been waiting for over a month for my breathing machine and getting nowhere. I have called every day for the last week and get someone who can’t tell me anything and then has to transfer the call to my local branch which is NEVER available and they have to send an email message and will have them call you back. NEVER get a callback and only can find out it’s in process pending insurance but insurance says they have not been contacted and don’t need approval Maybe when I die because I can’t breathe and my lawyer contact... read more
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is closed now. It will open at 9:00 a.m.
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