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Apria Healthcare Group
- Home Health Care
- Lake Forest, CA
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
26220 Enterprise Ct, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
How could Apria Improve? Apria, If you have to ask this question, you have no business being in business.. Fact is the answers are all over your reviews everywhere.
this company is the worst my mother came home from the hospital at 3 it is now 9 and still nobody came with oxygen and the one they gave her in the hospital is empty. I called customer service that's why has it came and their answer was all that they couldn't verify insurance instead of calling somebody it waited for somebody to call them if she didn't need it I would not get it from them.
This company is incompetent. They have terrible systems which prevents accurate order status reporting, they are overpriced and literally every interaction I have had with them has been plagued with errors or misinformation. I gave them a negative review on the survey they sent after a call and what action occurred? None. No response. They don’t care. I would rather bang my head against a brick wall but my doctor sent the prescription to them and I need the equipment. I cannot stress this enough...GO ELSEWHERE EVEN IF IT COS... read more
poor customer service and even the doctor had to leave messages and hope they would call back. It took three days to get the monitor we needed so we could bring the baby home from the NICU and I can't get thru to a human to talk to them.
On the phone so far for over half an hour to try and correct a mistake they made. I keep getting passed from one person to another, constantly being put on hold. Was told last Spring my insurance no longer covered this, then they sent an order to my previous address and have constantly billed me for materials I didn't order or receive.
See bbb reports and horrible customer service experience
Poor customer service. Difficult to reach a human. Poor communication and follow through. Quality is not a priority for the organization
Frequently asked questions about Apria Healthcare Group
How is Apria Healthcare Group rated?
Apria Healthcare Group has a 1.3 star rating with 945 reviews.
When is Apria Healthcare Group open?
Apria Healthcare Group is closed now. It will open at 9:00 a.m.
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