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Apria Healthcare Group

1.3

About this business

Location details

26220 Enterprise Ct, Lake Forest, CA, 92630, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.3945 reviews
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Lindsey Ann's profile image
Lindsey Ann 
6 years ago

HORRIBLE. CHARGE YOU CONSTANTLY FOR SERVICES NOT EVEN RENDERED. 

Yvonne Longs's profile image
Yvonne Longs 
6 years ago

Apria should give correct information and realize they are impacting peoples lives. I have an 11 year old waiting for equipment. Yet each Apria rep just gives a different response and of course they don't know who gave me the wrong information, even though they're supposedly documenting the conversation. This shouldn't be happeing in our healthcare field and even if I can't solve the issue for my child, no family should have to go through this much frustration and untruths. To the families on this page, if someone has sugges... read more

Kristina Wells Klein's profile image
Kristina Wells Klein 
6 years ago

My mom's concentrator isn't working. My parents got another one and it's still not working. It's now Sunday and of course a business that provides equipment to keep people from dying isn't available for assistance. I would not recommend this company to my worst enemy. 

Dave Durbin's profile image
Dave Durbin 
6 years ago
Alma Delia Vargas-Smith's profile image
Alma Delia Vargas-Smith 
6 years ago

Apria charged my credit card without saying a word. Had my baby 9/1/19. Had their breast pump rented for two to three days while my baby was in NICU and returned it. They didn’t get all documentation needed for insurance to pay and was denied 11/08/19. 12/18/19 I get charged. No call, no letter, no bill. When I call, they pretend they can’t find my account. Luckily I have someone at the hospital helping me but they won’t give me my money back until the insurance approves. Could be months! I thought only the IRS was allowed t... read more

Barrie Blum's profile image
Barrie Blum 
6 years ago

Absolutely one of the worst experiences I’ve ever had with any company in my entire life. I am currently 4 months into attempting to get cpap machine and related accessories without success. Apria is in professional and incompetent. Every time we speak they require ew documents from my doctor. We provide the requested documents and nothing happens. I call and find that they need additional information. This has been going on for 4 months. The last person told me she’d speak with her manager who was the cpap expert and call m... read more

Amie Barela's profile image
Amie Barela 
6 years ago

my mom's a COPD patient needs and depends on oxygen. we use Apria two years now. since then they have delivered oxygen 2 times rest I have had to pick it up. I call to schedule delivery okay we will be there twice we have had to wait three or for weeks for them to show up. on many occasions the O2 thanks are empty or half full. I shouldn't have to remind them when to deliver when I have set it up time after time. I called today I was told oh wasn't sure when u wanted it. 

Walt Sands's profile image
Walt Sands 
6 years ago

Hands down the worst DME company in the state of Missouri. This is the type of national chain that only cares about the bottom line “money”. They don’t care about the patient or the employees. Definitely would not recommend this company to anyone. 

Marsha Horton Isaacson's profile image
Marsha Horton Isaacson 
6 years ago

This is the a absolute worst company I've ever encountered. Nothing but trouble getting my CPAP machine. 

Frequently asked questions about Apria Healthcare Group

How is Apria Healthcare Group rated?

Apria Healthcare Group has a 1.3 star rating with 945 reviews. 

When is Apria Healthcare Group open?

Apria Healthcare Group is closed now. It will open at 9:00 a.m. 

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