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Apria Healthcare is one of the nation’s leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
6050 Sprint Pkwy Ste 500, Ste 500, Overland Park, KS, 66211, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I don’t think I have ever been more frustrated with a company before. I have to call 3-4 times a day and still they cannot deliver the equipment they promised. Once again I was guaranteed my son would have what he needs by NO LATER than 9:30pm tonight. 9:35pm....and nothing. 4 days now and still don’t have what my kid needs. Kaiser needs a new equipment partner!
If I could give negative stars I would. This is the worst company. We have been with them over ten years. My husband needs a new Bipap machine. Medicare and Blue Cross are covering it 100% but, before Apria will ship they say we have to give a credit card to them to use if they need. They out source to the Philippines. Like I would consider giving my card! Ridiculous! If we need supplies it is mandatory to call their 1-800 number because they will not give supplies out at the local warehouse. Ifeel this place needs to be put... read more
HORRIBLE! I have never experienced such poor customer service from a healthcare company. It took almost an hour of my time to find out how much was owed on my equipment. I was bounced 3 separate times, took 49 minutes total to find someone who had to put me on hold for long periods of time to answer a simple (isn't it???) question. Not one person spoke clearly enough that I didn't have to ask them to keep repeating themselves. Come on Apria, get your act together. As a provider, I will NOT use this company for any patient. I... read more
This company is the WORST!!!! I pray that anyone who rely's on lifesaving machines did not go with Apria or switched promptly. I received a breast pump when my son was born that they did not bill to my insurance until almost a year and a half after the fact! Of coarse my insurance denies the claim because it was not filed in a timely manner. Apria is making this my fault! Their billing department is crap if they think this acceptable billing procedures. I have been fighting for almost 6 months for them to drop the bill for t... read more
This company is terrible and they don't care. Amazing. I guess when you bilk the taxpayer you just don't have to.
This company practices false and deceptive charging and billing. They need to be audited and investigated.
They're by far the hilariously incompetent company ever!!!! They called today that they couldn't send out a medical supply for my grandma because of the competitiveness of medi-cal not covered by this hilarious company. Seriously? Why are you guys still around then? Not a trustworthy company. I even ranted off on the customer service person I spoke to Aaron.
Worst company I've ever dealt with, everytime no I deal with them it's a problem. It takes weeks to get anything mailed, and sometimes if you're lucky they send it to random addresses, and to get the item mailed it's going to take a minimum of three phone calls. Use at your own risk.
Apria Healthcare has a 1.1 star rating with 404 reviews.
Apria Healthcare is closed now. It will open on Monday at 9:00 a.m.
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