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Apria Healthcare

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About this business

Apria Healthcare is one of the nation’s leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need. 

Location details

6050 Sprint Pkwy Ste 500, Ste 500, Overland Park, KS, 66211, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.1407 reviews
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Mike E Perry's profile image
Mike E Perry 
9 years ago

Worst customer service ever made my mother in law do without oxygen 4 day's and when you call they give you the run around even the driver said this company is the worst then they break the privacy agreement and give me information that they shouldn't and when I asked them who this person was giving out our information I get hung up on so I speak to a supervisor and get told don't like it go somewhere else ! I have all calls recorded and told them so before hand I also have a list of 20 different phone numbers because they c... read more

Judy N Pete Humble's profile image
Judy N Pete Humble 
9 years ago

It has taken two weeks to try to get a portable oxygen backpack! Have not received it yet! Made numerous calls,some of the operators were so rude ! 

Myron Black's profile image
Myron Black 
9 years ago

for 1 get the fucking foreign people off the fucking phones so AMERICANS CAN UNDERSTAND THEM I had to repeat myself 10 times my dr said noones ever asked for the kinds of paperwork this dumb ass company wants I told the Chinese bitch on the phone just to cancel my account wen ypu call a local number you should be able to talk to a American NOT SOMEONE FROM BUM FUCK CHINA 

Jackie Neal Lodge's profile image
Jackie Neal Lodge 
9 years ago

My daughter had a accident and was hospitalised. She needed a walker before she was released, she's unable to walk without the assistance of one. Our insurance only deals with Apria so needless to say we still don't have one of her own as Dr ordered. We had to borrow one because we are still waiting on Apria to provide one. I've called several times and didn't get anywhere till today. They said it would be tomorrow...let's hope. When someone is hurt and need medical equipment you would think it would be easier to get, but I ... read more

Dean Adamczyk's profile image
Dean Adamczyk 
9 years ago
Nicole Mitchell's profile image
Nicole Mitchell 
9 years ago

Now if I could give Apria 0 stars I would. I went to my pcp in February cause I had a sleep study in November. They said I needed a change in my cpap pressure. It was back and forth with faxing documents to each other (this lasted for about month). Once Apria got the documents they needed, I'm supposed to get a call from a respiratory technician to change my pressure wirelessly on modem. I have been calling Apria on and off about the respiratory tech for almost a week. They keep telling me oh they will call you but we can't ... read more

Christine Puliselic's profile image
Christine Puliselic 
9 years ago

I'm surprised they are still in business. Needed a new nebulizer for my breathing (mine died) and they decided I could wait 4-5 days. They are clueless. The alleged "supervisors" refuse to come to the phone. Wonder how many people have either gone to the ER or died because of their gross incompetence and negligence? Unfortunately, this is the company with whom my insurance company has a contract. Would gave preferred Lincare. Can I give them an F-? 

Kathy Gray's profile image
Kathy Gray 
9 years ago

The WORST customer service ever. Takes forever to get a live person only to find out you need to talk to another department. They say they will call back, they NEVER call back. And I also experienced them using my credit cards WITHOUT my authorization. 

Alfreda Thurmond's profile image
Alfreda Thurmond 
9 years ago

Frequently asked questions about Apria Healthcare

How is Apria Healthcare rated?

Apria Healthcare has a 1.1 star rating with 407 reviews. 

When is Apria Healthcare open?

Apria Healthcare is closed now. It will open on Monday at 9:00 a.m. 

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