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Apria Healthcare

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About this business

Apria Healthcare is one of the nation’s leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need. 

Location details

6050 Sprint Pkwy Ste 500, Ste 500, Overland Park, KS, 66211, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.1407 reviews
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John Potocnjak's profile image
John Potocnjak 
7 years ago

This company has attempted to over bill me several times. I have emails from their representatives saying that I have no balance yet they try to charge me. When I call to inquire about these issues, I'm on hold for 45 minutes to an hour before I get to someone each time. Finally when I reach someone, they see my account has a $0 balance and they say they will "fix it". I immediately ask for an email stating this, which they send. Then about a month or two later the whole cycle starts again. Worst company I have ever dealt wi... read more

Adam Heuser's profile image
Adam Heuser 
7 years ago

Worst company I've ever had to deal with. I'm done with them, never doing business with Apria again. 

KC Wilcox's profile image
KC Wilcox 
7 years ago
Velvet Endecott's profile image
Velvet Endecott 
7 years ago

I paid for my mom's equipment the first month. She passed away before 30 days. She qualified for assistance and they sent her a refund check. I called, was told to send them back with a letter since it came out of my account and they would refund me. I've been dealing with this for over 2 months. Today, they took 309 dollars out of my account. Wtf? I'm livid. There is no service provided. No reason to take any pmt out of my account. Now I'm out almost 600 dollars that needs to be refunded! 

Perry F. Bruns's profile image
Perry F. Bruns 
8 years ago

Apria are a bunch of criminals. I don't recommend anyone do business with Apria. They've illegally billed me for supplies I never ordered after illegally signing me up for them. They were also the wrong size, and I returned them unopened, but I still got a bill. The entire company's assets should be liquidated, and their name added to an official "Hall of Shame" monument alongside CareCentrix and Enron. 

Lee Rt's profile image
8 years ago

..I called apria local number after calling the 800 number All week..I was suppose to get my Walker a week ago appon my discharge...if I want to pick up the Walker I would have to drive to visalia..when Fresno is closer...I told them never mind ..it's never going to get here ..everyday day of the week it says it will be here and it isn't...it's ridiculous..never mind . 

Dave Lescalleet's profile image
Dave Lescalleet 
8 years ago

If I could rate lower than 1, I would. This is a terrible company who is unable to maintain accounting of their own transactions. They have cost me literally 60+ hours of my time "fighting" with them over claims that they failed to file correctly with my insurance company (who was willing to work to resolution). They've left me with bills that they cannot associate with specific products or supplies/services and sent me to collections for a bill that never should have been mine to pay to begin with. I had no choice but to op... read more

Billy Ashley Shaw's profile image
Billy Ashley Shaw 
8 years ago

There just are no words. Now, let me try to fill up the 50-word minimum requirement. 

Katherine Gunderson's profile image
Katherine Gunderson 
8 years ago

��� Terrible awful customer service, long waits & multiple transfers of phone calls usually results in spending 30-60 minutes, giving the same info to 4-6 people & still getting nothing actually accomplished. Please stop saying that awful tag line "Thank you for being the best part of Apria Healthcare" at the end of every conversation. I want to throw something each time they robotically say it because it's a total lie!! ��� 

Frequently asked questions about Apria Healthcare

How is Apria Healthcare rated?

Apria Healthcare has a 1.1 star rating with 407 reviews. 

When is Apria Healthcare open?

Apria Healthcare is open now. It will close at 6:00 p.m.  

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