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American Residential Services
- Heating & Air Conditioning/HVAC
- North Charleston, SC
About this business
Location details
2548 Oscar Johnson Dr, North Charleston, SC, 29405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Professional, expert, attention to detail. From the time the truck pulled until they left an air of professionalism and service was always there. They set down with me and outlined what they would be doing and what I could expect. They removed the old equipment quickly and without a mess. They The lunch break was almost nonexistant. They set the new equipment in place without missing a step. When they set the required bump pole next to the unit they took the extra time to paint the base of the pole and the pole itself. Befor... read more
Business response:
*******, thank you so much for this outstanding review and feedback. We work hard to provide our customers with the best service possible no matter what service is needed. Thank you for choosing us and please don't hesitate to recommend us to your family and friends!
Great service. Explained everything very well and provided very good customer service.
Business response:
Thank you for taking the time to share your positive experience with us. ARS / Rescue Rooter strives to provide exceptional service and are happy to hear we delivered! We appreciate you.
Great people who show up on time and have wonderful discounts on their web site, like clean main line for $93!! They came the same day I called with clogged main line. A big "thank you" to ************************* for explaining the problem and how they were going to fix it. In *******************
Business response:
Outstanding! Thank you, *****, for sharing how **** and ****** were able to provide you with exceptional service. We'll certainly share your kind words with them. Thank you for choosing us! We appreciate you.
We have been calling Blue Flame for over a month several times a week and have yet to get someone to address our concerns. Had one person 2 weeks ago who said they were going to hand carry our request to the appropriate person. Have not heard back. This service was recommended by our service rep who did our regular maintenance. When we were told by the technician that this service needed to be done but cannot get anyone to call and schedule, what kind of ********************* is this?
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
******* did a great job on resolving the clogged drain issue.Fair pricing, timely and efficient work. Thank you
I called Beutler to check my A/C cause it stopped working. I had 2 techs come the same day. They did some sort of diagnostics and said that I needed a new capacitor. They luckily had one, so they changed it but A/C still didn't work. Immediately they claimed that my system was low on refrigerant, but they could not do anything with that because it had to be another "team". They promised that someone would call me the next morning to get another "team" to fix the issue. Well nobody ever called... At that point, I started to d... read more
Business response:
****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
******* did a wonderful job. He showed me exactly what was going on and how to maintain the system. Thank you!
Business response:
Outstanding! Thank you, *******, for sharing how ******* was able to provide you with exceptional service. We'll certainly share your kind words with them. Thank you for choosing ARS / Rescue Rooter! We appreciate you.
*************************, ****** and ****** are offered us an outstanding service, because of that we are going to buy our second home air conditioner next year. I am picky but they have the patience to understand my point of view and and fix any small details that I asked them to do, they are very professional and cover their shoe before coming inside the house. Thanks to ****************************** and ******!
Business response:
Thank you for sharing your experience, ********. We strive to provide exceptional service on every visit and are pleased to hear that our team delivered! Thank you for choosing ARS/ Rescue Rooter as your premier service provider.
Excellent service! The guys were so polite, knowledgeable and efficient!
Business response:
Thank you for leaving ** this fantastic review! We work hard to deliver exceptional service on every visit and appreciate your business. Please don't hesitate to call ** for any future needs.
Frequently asked questions about American Residential Services
How is American Residential Services rated?
American Residential Services has a 3.8 star rating with 148 reviews.
When is American Residential Services open?
American Residential Services is closed now. It will open on Monday at 9:00 a.m.
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