American Freight Furniture, Mattress, Appliance

James F 

on BBB

2 years ago

So I tried to buy a $1,500 couch from these folks because it worked really well in my living room they told me no I had to finance it and then I could just pay it off whenever. Found out that I didn't actually Finance it I was leasing it for the rest of my life. I'm about 2 years into this they take out $150 every two weeks out of my paycheck if you do the math it's a whole whole lot of money the maturity date on it isn't until like 2027 so I asked what it would take just to buy it out right now the guy told me it was going ... read more

James F 

on BBB

2 years ago

So I tried to buy a $1,500 couch from these folks because it worked really well in my living room they told me no I had to finance it and then I could just pay it off whenever. Found out that I didn't actually Finance it I was leasing it for the rest of my life. I'm about 2 years into this they take out $150 every two weeks out of my paycheck if you do the math it's a whole whole lot of money the maturity date on it isn't until like 2027 so I asked what it would take just to buy it out right now the guy told me it was going ... read more

Gail H 

on BBB

2 years ago

I bought a box springs and mattress from them supposed to have been top of the line the first time my grandson who weighs about 60 lb laid down on it there was a defect in the mattress and it sunk down I have called the business multiple times promised a phone call back never got them so I am not paying them anything on my account until this has been taken care of and I would like for it to be just paid in full because of the hassle and me having to wait and have in company coming in this weekend again I will not have a bed ... read more

Gail H 

on BBB

2 years ago

I bought a box springs and mattress from them supposed to have been top of the line the first time my grandson who weighs about 60 lb laid down on it there was a defect in the mattress and it sunk down I have called the business multiple times promised a phone call back never got them so I am not paying them anything on my account until this has been taken care of and I would like for it to be just paid in full because of the hassle and me having to wait and have in company coming in this weekend again I will not have a bed ... read more

Gail H 

on BBB

2 years ago

I bought a box springs and mattress from them supposed to have been top of the line the first time my grandson who weighs about 60 lb laid down on it there was a defect in the mattress and it sunk down I have called the business multiple times promised a phone call back never got them so I am not paying them anything on my account until this has been taken care of and I would like for it to be just paid in full because of the hassle and me having to wait and have in company coming in this weekend again I will not have a bed ... read more

Gail H 

on BBB

2 years ago

I bought a box springs and mattress from them supposed to have been top of the line the first time my grandson who weighs about 60 lb laid down on it there was a defect in the mattress and it sunk down I have called the business multiple times promised a phone call back never got them so I am not paying them anything on my account until this has been taken care of and I would like for it to be just paid in full because of the hassle and me having to wait and have in company coming in this weekend again I will not have a bed ... read more

Calvin W 

on BBB

2 years ago

Horrible business since day one.I financed a living room set for 12 months no interest which is also in they website. I’ve been getting charged interest since my first payment with fortiva. I contacted fortiva about the issue and they said it was something American freight had to fix. I contacted AF for two days straight and nothing has been done. I will never do business with American freight or fortiva ever again. Not only that but they never delivered my coffee and end tables. 

Calvin W 

on BBB

2 years ago

Horrible business since day one.I financed a living room set for 12 months no interest which is also in they website. I’ve been getting charged interest since my first payment with fortiva. I contacted fortiva about the issue and they said it was something American freight had to fix. I contacted AF for two days straight and nothing has been done. I will never do business with American freight or fortiva ever again. Not only that but they never delivered my coffee and end tables. 

Nancy M 

on BBB

2 years ago

If I could take away stars I would. The customer service for this place is completely outrageous. My husband and I purchased three appliances from American Freight two days ago. The appliances were delivered yesterday late afternoon. This morning I attempted to use our new dryer and it would not work. It was clearly broken internally making loud screeching noises. My husband immediately called the store and was told that they would not only not service the dryer or replace the dryer, but it was up to us to call the manufactu... read more