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American Freight Furniture, Mattress, Appliance
- Retail
- Johnstown, PA
About this business
Location details
820 Scalp Ave, Johnstown, PA, 15904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
My wife and I bought a sectional in myrtle beach SC store. It was damaged when they brought it to us and set it up. We called that very day and they told us they would have to order another one. That was 3 months. Purchased the sectional on Feb 13 2023 and every time we call we get the run around. They say its on back order or they are waiting on the truck, they told us one time t was on the truck but they did deliver it to the right store and the was on Mar 17. We are so frustrated by the run around and not getting what we ... read more
Business response:
We are sorry you have an issue with your order and would like to assist but are unable to locate a transaction with the information provided. Please call Customer Care at ###-###-#### so we can gather more details to assist. Thank you.
My wife and I bought a sectional in myrtle beach SC store. It was damaged when they brought it to us and set it up. We called that very day and they told us they would have to order another one. That was 3 months. Purchased the sectional on Feb 13 2023 and every time we call we get the run around. They say its on back order or they are waiting on the truck, they told us one time t was on the truck but they did deliver it to the right store and the was on Mar 17. We are so frustrated by the run around and not getting what we ... read more
Business response:
We are sorry you have an issue with your order and would like to assist but are unable to locate a transaction with the information provided. Please call Customer Care at ###-###-#### so we can gather more details to assist. Thank you.
My wife and I bought a sectional in myrtle beach SC store. It was damaged when they brought it to us and set it up. We called that very day and they told us they would have to order another one. That was 3 months. Purchased the sectional on Feb 13 2023 and every time we call we get the run around. They say its on back order or they are waiting on the truck, they told us one time t was on the truck but they did deliver it to the right store and the was on Mar 17. We are so frustrated by the run around and not getting what we ... read more
Business response:
We are sorry you have an issue with your order and would like to assist but are unable to locate a transaction with the information provided. Please call Customer Care at ###-###-#### so we can gather more details to assist. Thank you.
My wife and I bought a sectional in myrtle beach SC store. It was damaged when they brought it to us and set it up. We called that very day and they told us they would have to order another one. That was 3 months. Purchased the sectional on Feb 13 2023 and every time we call we get the run around. They say its on back order or they are waiting on the truck, they told us one time t was on the truck but they did deliver it to the right store and the was on Mar 17. We are so frustrated by the run around and not getting what we ... read more
Business response:
We are sorry you have an issue with your order and would like to assist but are unable to locate a transaction with the information provided. Please call Customer Care at ###-###-#### so we can gather more details to assist. Thank you.
They are terrible people to go through their finance company they would not change my payment date so they can charge me late charges and overdraft my account but my money was put back on my account from my bank now I'll never do business with American freight ever again sorry customer service and they try to take your money from you that you're not supposed to owe them
Business response:
Records indicate you made a purchase with American Freight using American First Finance. Prior to completing the purchase, you electronically signed the contract with American First Finance which lists all payment information and terms and conditions of the contract. If you have any questions about your American First Finance account, you will need to contact American First Finance directly @ ###-###-####
I purchased a wall oven twice and both times it was delivered broken and it took over 2 months to refund my money and they wanted to charge me a $100.00 restocking fee. The worst ever!!!!
Business response:
We are sorry there was an issue with your purchase. Our records indicate that you were refunded in full. A restocking fee was not applied as there was an issue with the product on delivery. If you have any questions, please contact Customer Service at 855-788-2891.
They are terrible people to go through their finance company they would not change my payment date so they can charge me late charges and overdraft my account but my money was put back on my account from my bank now I'll never do business with American freight ever again sorry customer service and they try to take your money from you that you're not supposed to owe them
Business response:
Records indicate you made a purchase with American Freight using American First Finance. Prior to completing the purchase, you electronically signed the contract with American First Finance which lists all payment information and terms and conditions of the contract. If you have any questions about your American First Finance account, you will need to contact American First Finance directly @ ###-###-####
They are terrible people to go through their finance company they would not change my payment date so they can charge me late charges and overdraft my account but my money was put back on my account from my bank now I'll never do business with American freight ever again sorry customer service and they try to take your money from you that you're not supposed to owe them
Business response:
Records indicate you made a purchase with American Freight using American First Finance. Prior to completing the purchase, you electronically signed the contract with American First Finance which lists all payment information and terms and conditions of the contract. If you have any questions about your American First Finance account, you will need to contact American First Finance directly @ ###-###-####
I purchased a wall oven twice and both times it was delivered broken and it took over 2 months to refund my money and they wanted to charge me a $100.00 restocking fee. The worst ever!!!!
Business response:
We are sorry there was an issue with your purchase. Our records indicate that you were refunded in full. A restocking fee was not applied as there was an issue with the product on delivery. If you have any questions, please contact Customer Service at 855-788-2891.
Frequently asked questions about American Freight Furniture, Mattress, Appliance
How is American Freight Furniture, Mattress, Appliance rated?
American Freight Furniture, Mattress, Appliance has a 2.4 star rating with 687 reviews.
When is American Freight Furniture, Mattress, Appliance open?
American Freight Furniture, Mattress, Appliance is closed now. It will open at 10:00 a.m.
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