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American Freight Furniture, Mattress, Appliance
- Retail
- Johnstown, PA
About this business
Location details
820 Scalp Ave, Johnstown, PA, 15904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
RIPOFF! Bought a 24" Whirlpool dishwasher that was used maybe 2 - 3 x week and lasted less than three years. Bought a replacement from them. Rec'd email confirmation, drove all the way there to pick it up and was told sorry - even though our site displayed SIX in stock we have none but how about you shop and pick out something else higher priced? RIP OFF.
Business response:
We are sorry there was confusion with your order. The unit was not at that location. It is important to select a zip code when searching the site to ensure the results are all available in your home store.
RIPOFF! Bought a 24" Whirlpool dishwasher that was used maybe 2 - 3 x week and lasted less than three years. Bought a replacement from them. Rec'd email confirmation, drove all the way there to pick it up and was told sorry - even though our site displayed SIX in stock we have none but how about you shop and pick out something else higher priced? RIP OFF.
Business response:
We are sorry there was confusion with your order. The unit was not at that location. It is important to select a zip code when searching the site to ensure the results are all available in your home store.
RIPOFF! Bought a 24" Whirlpool dishwasher that was used maybe 2 - 3 x week and lasted less than three years. Bought a replacement from them. Rec'd email confirmation, drove all the way there to pick it up and was told sorry - even though our site displayed SIX in stock we have none but how about you shop and pick out something else higher priced? RIP OFF.
RIPOFF! Bought a 24" Whirlpool dishwasher that was used maybe 2 - 3 x week and lasted less than three years. Bought a replacement from them. Rec'd email confirmation, drove all the way there to pick it up and was told sorry - even though our site displayed SIX in stock we have none but how about you shop and pick out something else higher priced? RIP OFF.
Business response:
We are sorry there was confusion with your order. The unit was not at that location. It is important to select a zip code when searching the site to ensure the results are all available in your home store.
Terrible customer service. I ordered a dishwasher online and manager called hours later after I already left to go pick up and said he had forgotten to take it out of inventory and it was broken. He said he credited my account already. He hadn't he debited my bank account so I had 2 charges from them with no dishwasher. I made 3 calls and he wouldn't talk to me again. I finally had to call my bank to get them to refund it. I will never do business with them again. They had my money tied up for weeks without a product.
Business response:
American Freight records indicate the refund was processed when the order was cancelled on 3/18/23. The refund was submitted against the card used for the sale. If there are any additional concerns, please call Customer Care at 855-788-2891 for further assistance.
Terrible customer service. I ordered a dishwasher online and manager called hours later after I already left to go pick up and said he had forgotten to take it out of inventory and it was broken. He said he credited my account already. He hadn't he debited my bank account so I had 2 charges from them with no dishwasher. I made 3 calls and he wouldn't talk to me again. I finally had to call my bank to get them to refund it. I will never do business with them again. They had my money tied up for weeks without a product.
Business response:
American Freight records indicate the refund was processed when the order was cancelled on 3/18/23. The refund was submitted against the card used for the sale. If there are any additional concerns, please call Customer Care at 855-788-2891 for further assistance.
Terrible customer service. I ordered a dishwasher online and manager called hours later after I already left to go pick up and said he had forgotten to take it out of inventory and it was broken. He said he credited my account already. He hadn't he debited my bank account so I had 2 charges from them with no dishwasher. I made 3 calls and he wouldn't talk to me again. I finally had to call my bank to get them to refund it. I will never do business with them again. They had my money tied up for weeks without a product.
Terrible customer service. I ordered a dishwasher online and manager called hours later after I already left to go pick up and said he had forgotten to take it out of inventory and it was broken. He said he credited my account already. He hadn't he debited my bank account so I had 2 charges from them with no dishwasher. I made 3 calls and he wouldn't talk to me again. I finally had to call my bank to get them to refund it. I will never do business with them again. They had my money tied up for weeks without a product.
Business response:
American Freight records indicate the refund was processed when the order was cancelled on 3/18/23. The refund was submitted against the card used for the sale. If there are any additional concerns, please call Customer Care at 855-788-2891 for further assistance.
This is my first time purchasing from American freight, and the lady that helped me with my Friday at one beyond, super friendly people very clean place.
Business response:
Thank you for taking the time to share your comments. We are pleased to know the staff took good care of you and will make sure to share your comments with the leadership team!
Frequently asked questions about American Freight Furniture, Mattress, Appliance
How is American Freight Furniture, Mattress, Appliance rated?
American Freight Furniture, Mattress, Appliance has a 2.4 star rating with 687 reviews.
When is American Freight Furniture, Mattress, Appliance open?
American Freight Furniture, Mattress, Appliance is open now. It will close at 8:00 p.m.
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