This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
American Freight Furniture, Mattress, Appliance
- Retail
- Johnstown, PA
About this business
Location details
820 Scalp Ave, Johnstown, PA, 15904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Stay away they lie just to get the sales! i bought my set from them in 2021. I submitted the claim it was through Guardian. They sent out a tech and decided they need to replace it instead. Well once i'm at the store they Key holder Dennis explains the price went up so now i would have to pay over 200 for the new couch. Of course they wont tell you this when you are paying the additional 200-300 for the warranty. I understand maybe the sales tax we have to pay but, pay the difference of the replacement is a lot being that it... read more
Stay away they lie just to get the sales! i bought my set from them in 2021. I submitted the claim it was through Guardian. They sent out a tech and decided they need to replace it instead. Well once i'm at the store they Key holder Dennis explains the price went up so now i would have to pay over 200 for the new couch. Of course they wont tell you this when you are paying the additional 200-300 for the warranty. I understand maybe the sales tax we have to pay but, pay the difference of the replacement is a lot being that it... read more
I bought Electrolux Washer ELFW7537A 4.5 xu. Ft. Front Load Washer from American Freight. The customer service when we bought it was excellent. Within 24 hours, they installed the machine at home smoothly within 10 minutes. Livan is the technician who installed it. He did a great job and waited until it ran 15 minutes cycle to ensure the machine is working. I would strongly recommend American Freight to my friends and will continue to go to them for all my future purchases. Thank you.
Business response:
Thank you for sharing your experience! We are glad you are enjoying your purchase and will be sure to share your comments with the staff and management!!
I bought Electrolux Washer ELFW7537A 4.5 xu. Ft. Front Load Washer from American Freight. The customer service when we bought it was excellent. Within 24 hours, they installed the machine at home smoothly within 10 minutes. Livan is the technician who installed it. He did a great job and waited until it ran 15 minutes cycle to ensure the machine is working. I would strongly recommend American Freight to my friends and will continue to go to them for all my future purchases. Thank you.
Business response:
Thank you for sharing your experience! We are glad you are enjoying your purchase and will be sure to share your comments with the staff and management!!
I bought Electrolux Washer ELFW7537A 4.5 xu. Ft. Front Load Washer from American Freight. The customer service when we bought it was excellent. Within 24 hours, they installed the machine at home smoothly within 10 minutes. Livan is the technician who installed it. He did a great job and waited until it ran 15 minutes cycle to ensure the machine is working. I would strongly recommend American Freight to my friends and will continue to go to them for all my future purchases. Thank you.
Business response:
Thank you for sharing your experience! We are glad you are enjoying your purchase and will be sure to share your comments with the staff and management!!
I bought Electrolux Washer ELFW7537A 4.5 xu. Ft. Front Load Washer from American Freight. The customer service when we bought it was excellent. Within 24 hours, they installed the machine at home smoothly within 10 minutes. Livan is the technician who installed it. He did a great job and waited until it ran 15 minutes cycle to ensure the machine is working. I would strongly recommend American Freight to my friends and will continue to go to them for all my future purchases. Thank you.
Business response:
Thank you for sharing your experience! We are glad you are enjoying your purchase and will be sure to share your comments with the staff and management!!
The Penn Hills location is a joke!!!!! I was first happy with the customer service when initially purchasing my furniture. once they received my money that’s where the customer service ended. They entered the wrong delivery date and I had to threaten to cancel my $5,500 purchase which I should have done. They sold one of my dressers to someone else and promised to get another one which didn’t happen, the manager Tim would not schedule a delivery date to pick up the dresser from another store. I had to go to the store to be r... read more
Business response:
American Freight store management has left voicemails to set up delivery. Please contact the store at your earliest convenience to schedule.
The Penn Hills location is a joke!!!!! I was first happy with the customer service when initially purchasing my furniture. once they received my money that’s where the customer service ended. They entered the wrong delivery date and I had to threaten to cancel my $5,500 purchase which I should have done. They sold one of my dressers to someone else and promised to get another one which didn’t happen, the manager Tim would not schedule a delivery date to pick up the dresser from another store. I had to go to the store to be r... read more
Business response:
American Freight store management has left voicemails to set up delivery. Please contact the store at your earliest convenience to schedule.
The Penn Hills location is a joke!!!!! I was first happy with the customer service when initially purchasing my furniture. once they received my money that’s where the customer service ended. They entered the wrong delivery date and I had to threaten to cancel my $5,500 purchase which I should have done. They sold one of my dressers to someone else and promised to get another one which didn’t happen, the manager Tim would not schedule a delivery date to pick up the dresser from another store. I had to go to the store to be r... read more
Business response:
American Freight store management has left voicemails to set up delivery. Please contact the store at your earliest convenience to schedule.
Frequently asked questions about American Freight Furniture, Mattress, Appliance
How is American Freight Furniture, Mattress, Appliance rated?
American Freight Furniture, Mattress, Appliance has a 2.4 star rating with 687 reviews.
When is American Freight Furniture, Mattress, Appliance open?
American Freight Furniture, Mattress, Appliance is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com