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American Freight Furniture, Mattress, Appliance

2.4

About this business

Location details

820 Scalp Ave, Johnstown, PA, 15904, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
2.4687 reviews
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Shahidul R's profile image
Shahidul R 
2 years ago

Horrible place to shop. Store#** located Warren Mi. Waited for month to receive the product and when delivered product was damaged and broken bedroom set. Please stay away take your money somewhere else not worth the headache. 

Business response:

We are sorry there was a delay receiving your order. Our records indicate that the damaged footboard was exchanged the next day. If there are additional concerns, please do not hesitate to contact us at 855-788-2891. 

Shahidul R's profile image
Shahidul R 
2 years ago

Horrible place to shop. Store#** located Warren Mi. Waited for month to receive the product and when delivered product was damaged and broken bedroom set. Please stay away take your money somewhere else not worth the headache. 

Xavier B's profile image
Xavier B 
2 years ago

“We’ll get you taken care of” I’ll try to make a long story short. I’ve had numerous issues with the mattress, box spring and railing that I purchased. The manager forgetting to add an item to the order leaving it outside of the warranty. Me having to personally retrieve an ottoman, (of course it was broken) so there was no recourse, and multiple broken box springs. However this last go round I used the warranty, per the store manager’s recommendation. Warranty claim (C154712) approved. I called before going to the store, an... read more

Business response:

We are sorry you are having an issue with your purchase and would like to assist but are unable to locate a sale under the name provided. Please call Customer Service at 855-788-2891 so we can assist further. 

Xavier B's profile image
Xavier B 
2 years ago

“We’ll get you taken care of” I’ll try to make a long story short. I’ve had numerous issues with the mattress, box spring and railing that I purchased. The manager forgetting to add an item to the order leaving it outside of the warranty. Me having to personally retrieve an ottoman, (of course it was broken) so there was no recourse, and multiple broken box springs. However this last go round I used the warranty, per the store manager’s recommendation. Warranty claim (C154712) approved. I called before going to the store, an... read more

Business response:

We are sorry you are having an issue with your purchase and would like to assist but are unable to locate a sale under the name provided. Please call Customer Service at 855-788-2891 so we can assist further. 

Xavier B's profile image
Xavier B 
2 years ago

“We’ll get you taken care of” I’ll try to make a long story short. I’ve had numerous issues with the mattress, box spring and railing that I purchased. The manager forgetting to add an item to the order leaving it outside of the warranty. Me having to personally retrieve an ottoman, (of course it was broken) so there was no recourse, and multiple broken box springs. However this last go round I used the warranty, per the store manager’s recommendation. Warranty claim (C154712) approved. I called before going to the store, an... read more

Business response:

We are sorry you are having an issue with your purchase and would like to assist but are unable to locate a sale under the name provided. Please call Customer Service at 855-788-2891 so we can assist further. 

Xavier B's profile image
Xavier B 
2 years ago

“We’ll get you taken care of” I’ll try to make a long story short. I’ve had numerous issues with the mattress, box spring and railing that I purchased. The manager forgetting to add an item to the order leaving it outside of the warranty. Me having to personally retrieve an ottoman, (of course it was broken) so there was no recourse, and multiple broken box springs. However this last go round I used the warranty, per the store manager’s recommendation. Warranty claim (C154712) approved. I called before going to the store, an... read more

Business response:

We are sorry you are having an issue with your purchase and would like to assist but are unable to locate a sale under the name provided. Please call Customer Service at 855-788-2891 so we can assist further. 

Michelle L's profile image
Michelle L 
2 years ago

I bought a couch in February it's almost April and I still haven't received it so I called them to see when I would get it the lady on the phone goes I don't even know why they sold you this couch we're still waiting on them since last year. I said so you can't tell me that you're going to know when the couch comes in and she said no so I'm stuck here out over $1,000 on a couch that I may or may not get. They didn't even offer to give me a desk on a different one or anything. 

Michelle L's profile image
Michelle L 
2 years ago

I bought a couch in February it's almost April and I still haven't received it so I called them to see when I would get it the lady on the phone goes I don't even know why they sold you this couch we're still waiting on them since last year. I said so you can't tell me that you're going to know when the couch comes in and she said no so I'm stuck here out over $1,000 on a couch that I may or may not get. They didn't even offer to give me a desk on a different one or anything. 

Michelle L's profile image
Michelle L 
2 years ago

I bought a couch in February it's almost April and I still haven't received it so I called them to see when I would get it the lady on the phone goes I don't even know why they sold you this couch we're still waiting on them since last year. I said so you can't tell me that you're going to know when the couch comes in and she said no so I'm stuck here out over $1,000 on a couch that I may or may not get. They didn't even offer to give me a desk on a different one or anything. 

Business response:

We are sorry there was a delay receiving your order from the manufacturer. The store indicated they have received your order and notified you to pick it up at your convenience. Please contact the store directly if you have any questions. 

Frequently asked questions about American Freight Furniture, Mattress, Appliance

How is American Freight Furniture, Mattress, Appliance rated?

American Freight Furniture, Mattress, Appliance has a 2.4 star rating with 687 reviews. 

When is American Freight Furniture, Mattress, Appliance open?

American Freight Furniture, Mattress, Appliance is closed now. It will open at 10:00 a.m. 

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