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American Freight Furniture, Mattress, Appliance

2.4

About this business

Location details

820 Scalp Ave, Johnstown, PA, 15904, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
2.4687 reviews
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Sylvester S's profile image
Sylvester S 
2 years ago

Carlton M****** was outstanding his customer service was excellent very patient and professional and very with meeting the needs of a customer. I highly recommend this guy. You want regret it. 

Olaf S.'s profile image
Olaf S. 
2 years ago

In the past we purchased most appliances and mattresses from Sears outlet now American Freight without issues. I'm wondering if quality and service changed since it's no longer Sears. In April 2022 we bought a Samsung dishwasher which lasted 9 months and was determined a total loss by a repair service. We didn't complain and went back to American Freight to purchase another dishwasher, this time a Frigidaire which stopped working after 3 weeks. I called the local store and was advised only a courtesy exchange could be done. ... read more

Business response:

Defective items are typically covered by manufacturer warranty. You can file a claim with the manufacturer and they will evaluate the item to determine next steps. 

Olaf S.'s profile image
Olaf S. 
2 years ago

In the past we purchased most appliances and mattresses from Sears outlet now American Freight without issues. I'm wondering if quality and service changed since it's no longer Sears. In April 2022 we bought a Samsung dishwasher which lasted 9 months and was determined a total loss by a repair service. We didn't complain and went back to American Freight to purchase another dishwasher, this time a Frigidaire which stopped working after 3 weeks. I called the local store and was advised only a courtesy exchange could be done. ... read more

Business response:

Defective items are typically covered by manufacturer warranty. You can file a claim with the manufacturer and they will evaluate the item to determine next steps. 

Olaf S.'s profile image
Olaf S. 
2 years ago

In the past we purchased most appliances and mattresses from Sears outlet now American Freight without issues. I'm wondering if quality and service changed since it's no longer Sears. In April 2022 we bought a Samsung dishwasher which lasted 9 months and was determined a total loss by a repair service. We didn't complain and went back to American Freight to purchase another dishwasher, this time a Frigidaire which stopped working after 3 weeks. I called the local store and was advised only a courtesy exchange could be done. ... read more

Business response:

Defective items are typically covered by manufacturer warranty. You can file a claim with the manufacturer and they will evaluate the item to determine next steps. 

Olaf S.'s profile image
Olaf S. 
2 years ago

In the past we purchased most appliances and mattresses from Sears outlet now American Freight without issues. I'm wondering if quality and service changed since it's no longer Sears. In April 2022 we bought a Samsung dishwasher which lasted 9 months and was determined a total loss by a repair service. We didn't complain and went back to American Freight to purchase another dishwasher, this time a Frigidaire which stopped working after 3 weeks. I called the local store and was advised only a courtesy exchange could be done. ... read more

Business response:

Defective items are typically covered by manufacturer warranty. You can file a claim with the manufacturer and they will evaluate the item to determine next steps. 

ANEMEYA B's profile image
ANEMEYA B 
2 years ago

I bought a bedframe from American freight st.paul mn location..They refused to give me the bedframe they told me I was lying about purchasing it there or even coming to the store I went in store with receipts had the police called on me and was assaulted by police only to find out AMERICAN FREIGHT MADE I MISTAKE I DID PURCHASE THERE AMD HAD BEEN THERE ON 3 DIFFERENT OCCASIONS TO PICK BEDFRAME UP..I GOT NO APOLOGY SND WHEN I CALLED COPORATE NO APOLOGY MIKE G*** IS SUPPOSEDLY THE BOSS his personal number ***** **** ***** **** ... read more

ANEMEYA B's profile image
ANEMEYA B 
2 years ago

I bought a bedframe from American freight st.paul mn location..They refused to give me the bedframe they told me I was lying about purchasing it there or even coming to the store I went in store with receipts had the police called on me and was assaulted by police only to find out AMERICAN FREIGHT MADE I MISTAKE I DID PURCHASE THERE AMD HAD BEEN THERE ON 3 DIFFERENT OCCASIONS TO PICK BEDFRAME UP..I GOT NO APOLOGY SND WHEN I CALLED COPORATE NO APOLOGY MIKE G*** IS SUPPOSEDLY THE BOSS his personal number ***** **** ***** **** ... read more

Business response:

Thank you for taking the time to complete this review. American Freight strives for 100% customer satisfaction, and we apologize that we missed our mark. Best of luck to you in the future. 

ANEMEYA B's profile image
ANEMEYA B 
2 years ago

I bought a bedframe from American freight st.paul mn location..They refused to give me the bedframe they told me I was lying about purchasing it there or even coming to the store I went in store with receipts had the police called on me and was assaulted by police only to find out AMERICAN FREIGHT MADE I MISTAKE I DID PURCHASE THERE AMD HAD BEEN THERE ON 3 DIFFERENT OCCASIONS TO PICK BEDFRAME UP..I GOT NO APOLOGY SND WHEN I CALLED COPORATE NO APOLOGY MIKE G*** IS SUPPOSEDLY THE BOSS his personal number ***** **** ***** **** ... read more

ANEMEYA B's profile image
ANEMEYA B 
2 years ago

I bought a bedframe from American freight st.paul mn location..They refused to give me the bedframe they told me I was lying about purchasing it there or even coming to the store I went in store with receipts had the police called on me and was assaulted by police only to find out AMERICAN FREIGHT MADE I MISTAKE I DID PURCHASE THERE AMD HAD BEEN THERE ON 3 DIFFERENT OCCASIONS TO PICK BEDFRAME UP..I GOT NO APOLOGY SND WHEN I CALLED COPORATE NO APOLOGY MIKE GRAY IS SUPPOSEDLY THE BOSS his personal number eight four seven nine ... read more

Frequently asked questions about American Freight Furniture, Mattress, Appliance

How is American Freight Furniture, Mattress, Appliance rated?

American Freight Furniture, Mattress, Appliance has a 2.4 star rating with 687 reviews. 

When is American Freight Furniture, Mattress, Appliance open?

American Freight Furniture, Mattress, Appliance is closed now. It will open tomorrow at 10:00 a.m. 

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