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American Freight Furniture, Mattress, Appliance
- Retail
- Johnstown, PA
About this business
Location details
820 Scalp Ave, Johnstown, PA, 15904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I have had to have 3 sets returned to company because the arm brake. I have another one that I have not had 6 months and it has done the same thing. I asked about buying a different set of furniture. I was willing to pay the $300 different in price. But they want me to take the same set I don't want the same set for it to happen again. I would not recommend you buy from them. Called main customer service and it still didn't help resolve this issue
Business response:
American Freight store management indicated they exchanged your set for a different set as you requested. If you have additional concerns, please contact Customer Care at 855-788-2891.
I have had to have 3 sets returned to company because the arm brake. I have another one that I have not had 6 months and it has done the same thing. I asked about buying a different set of furniture. I was willing to pay the $300 different in price. But they want me to take the same set I don't want the same set for it to happen again. I would not recommend you buy from them. Called main customer service and it still didn't help resolve this issue
Business response:
American Freight store management indicated they exchanged your set for a different set as you requested. If you have additional concerns, please contact Customer Care at 855-788-2891.
I have had to have 3 sets returned to company because the arm brake. I have another one that I have not had 6 months and it has done the same thing. I asked about buying a different set of furniture. I was willing to pay the $300 different in price. But they want me to take the same set I don't want the same set for it to happen again. I would not recommend you buy from them. Called main customer service and it still didn't help resolve this issue
Business response:
American Freight store management indicated they exchanged your set for a different set as you requested. If you have additional concerns, please contact Customer Care at 855-788-2891.
Me and my husband went in the store and bought a mattress and a boxspring. It was supposed to be delivered the same day, but it wasn’t delivered until the next day and the mattress was damaged. They would not return any of my call so I had to call the corporate office seven times to finally get my refund back. I will never step foot in that store again.
Business response:
We are sorry there was an issue but were unable to locate a sale with the information provided. Your note indicates you received your refund from corporate but if there are additional questions, please contact Customer Service at 855-788-2891.
Me and my husband went in the store and bought a mattress and a boxspring. It was supposed to be delivered the same day, but it wasn’t delivered until the next day and the mattress was damaged. They would not return any of my call so I had to call the corporate office seven times to finally get my refund back. I will never step foot in that store again.
Business response:
We are sorry there was an issue but were unable to locate a sale with the information provided. Your note indicates you received your refund from corporate but if there are additional questions, please contact Customer Service at 855-788-2891.
Me and my husband went in the store and bought a mattress and a boxspring. It was supposed to be delivered the same day, but it wasn’t delivered until the next day and the mattress was damaged. They would not return any of my call so I had to call the corporate office seven times to finally get my refund back. I will never step foot in that store again.
Business response:
We are sorry there was an issue but were unable to locate a sale with the information provided. Your note indicates you received your refund from corporate but if there are additional questions, please contact Customer Service at 855-788-2891.
Me and my husband went in the store and bought a mattress and a boxspring. It was supposed to be delivered the same day, but it wasn’t delivered until the next day and the mattress was damaged. They would not return any of my call so I had to call the corporate office seven times to finally get my refund back. I will never step foot in that store again.
Business response:
We are sorry there was an issue but were unable to locate a sale with the information provided. Your note indicates you received your refund from corporate but if there are additional questions, please contact Customer Service at 855-788-2891.
They mislead me. Broke contract. Lied about it. Now I have to wait 3-6 weeks to get my money back. In the meantime sitting on the floor because I don't have money to pay for a second sofa. Very dishonest company.
They mislead me. Broke contract. Lied about it. Now I have to wait 3-6 weeks to get my money back. In the meantime sitting on the floor because I don't have money to pay for a second sofa. Very dishonest company.
Frequently asked questions about American Freight Furniture, Mattress, Appliance
How is American Freight Furniture, Mattress, Appliance rated?
American Freight Furniture, Mattress, Appliance has a 2.4 star rating with 687 reviews.
When is American Freight Furniture, Mattress, Appliance open?
American Freight Furniture, Mattress, Appliance is open now. It will close at 8:00 p.m.
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