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American Freight Furniture, Mattress, Appliance
- Retail
- Johnstown, PA
About this business
American Freight Furniture, Mattress, Appliance in Johnstown, PA is a warehouse furniture store – now selling appliances! We sell appliances, furniture including sofas, loveseats, recliners, sectionals, dining room, mattresses, beds. You get the best for less when you can purchase high quality products at closeout prices and avoid paying for fancy showrooms and displays! Shop with us for great savings on furniture, mattresses and appliances. Lowest prices guaranteed. Same day local delivery. Take it home today!
Location details
820 Scalp Ave, Johnstown, PA, 15904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I purchased a refrigerator in August 3020 and promised delivery in September and again in October, both not honored, never received the refrigerator. Requested a refund weekly since November and as of today’s date (12/27/30) I haven’t received the refund. The later 4 calls and promises was with/from the local store manager. Candidly, I believe with the litany of complaints the dysfunctional local management, and their inability to resolve these complaints is the result of poor leadership. The best resolution is to take my bu... read more
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call 1-866-388-6333 so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
AMERICAN FREIGHT. Former SEARS OUTLET. BEWARE !!! Be careful buying from this store. It's a fraud. They are located in 11687 westheimer Rd. Next to Kohls. They sell defective merchandise. Today I bought and picked up a GE washing machine. I installed it and didn't work. I immediately returned back to the store to Exchange it for one that works. Not even asking for a refund. Manager told me all sales final. He turned around and left me talking by myself. Very rude and unprofessional. Please avoid doing business with them. The... read more
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call 1-866-388-6333 so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
This review is based on the national company, not a particular store. I've had an awful experience: I ordered combo microwave wall ovens online on 8/15/20. The ovens were delivered end of Sept, but had been damaged during transport, which the driver appeared to know but delivered regardless & didn't inform me of or give me right to inspect or sign for delivery. After discovering the damage, I was told that the ovens would be picked up & credited then I'd have to re-buy through website. I went through the entire process of re... read more
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call 1-866-388-6333 so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
I will never purchase another item from them. Purchased a refrigerator, after two months it stop working. I have been on the phone for over an hour to see when the part should arrive. Everyone in the customer service department is rude and not helpful!!!! My refrigerator is still under warranty but Sears isn’t honoring the warranty.
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call 1-866-388-6333 so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
Worst place imaginable to deal with. Ordered online for puck up of sectional at 503 Rodi rd, pittburgh. Lied about having it in stock for pick up, will not answer phones and despite my back and forth on the phone, won't give a straight answer about reimbursement. 1400 dollars. Pissed is a bice way to put it. Irate barely covers my feelings of rage I have over my being out money for a truck and delivery guy who had to leave the store empty handed. Got on the phone with corporate (!?!?) in Jersey and there's a DOG yapping in t... read more
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call 1-866-388-6333 so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
I purchased a gas range online from their Newington, CT store. I added deliver $120.00 plus natural gas to LP conversion/installation for another $59.99. At first everything was great, they called within a day and scheduled delivery and installation. On the day of installation, they called and had to cancel, they did not have the staff to complete the job. I was told they would call back. No one ever did. For over a week i have called the store (no answer) and customer care at i presume their corporate offices. I was told mu... read more
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call 1-866-388-6333 so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
I purchased a Monogram Side by Side on their website for a remodel on 9/1/2020. When I called two weeks later to see when the fridge would be delivering they informed me that the order had been cancelled. I asked who cancelled the order and they could not tell me but just said that it was cancelled. I went ahead and purchased a fridge from another retailer and had installed. I noticed that they had charged me $6,453.16 on my credit card and I immediately called and requested a refund. I have been calling customer service (In... read more
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call 1-866-388-6333 so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
Unethical and Wrong. I was told by the manager of American Freight located at 669 Mall Drive that I had to come into the store to cancel an order in person during a Covid-19 Pandemic? This was a false and erroneous statement. I called customer service the first time and was also told I could only cancel order in person. Again a false statement and a dangerous suggestion during a pandemic. Phone cancellations should be allowed! I called customer service a second time and during this call with a different representative I was ... read more
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call 1-866-388-6333 so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
These people are scammers. I bought a Indoor and Outdoor Antenna from Florence KY (51 Spiral Drive, Florence, KY 41042) store on 10/12/2020. Suppose to receive within 4/5 days. Did not come. I waited over three week. Never came. Then I called. They said they are out of stock. So I asked for money back. The guy said in 3/4 days I will receive the refund. Never got that either. Now I call them, no one answer the phone. Emailed several time, never got a reply. I think they just found the easy way to make money. No wonder Sears ... read more
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call 1-866-388-6333 so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
Frequently asked questions about American Freight Furniture, Mattress, Appliance
How is American Freight Furniture, Mattress, Appliance rated?
American Freight Furniture, Mattress, Appliance has a 2.4 star rating with 687 reviews.
When is American Freight Furniture, Mattress, Appliance open?
American Freight Furniture, Mattress, Appliance is open now. It will close at 8:00 p.m.
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