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Adventist HealthCare Shady Grove Medical Center
- Emergency Medicine
- Rockville, MD
About this business
Choose Adventist HealthCare Shady Grove Medical Center for a full range of services from compassionate doctors, nurses and other professionals. Benefit from advanced treatment choices at a hospital that's cared for your community for over 30 years. Opened in 1979, the hospital has since added a four story patient tower, including private rooms - 48 for new moms and their babies - and a high tech surgery department for inpatients and outpatients.
Location details
9901 Medical Center Dr, Rockville, MD, 20850, United States
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Adventist Health Care Shady Grove has failed to comply with the Maryland Patient's Bill of Rights -- a law that went into effect Oct. 1, 2019. The rights they post on their website are incorrect. They are missing the right to considerate, respectful and compassionate care! They have altered the language of the right to informed consent, and the right to file a complaint. As a patient, this is extremely alarming. If this hospital doesn't care enough about patients to provide them with correct information on their rights, as r... read more
Business response:
Hi AC, thank you for sharing your feedback. We would like to know more about your experience with us. Please contact our Patient Relations team at 240-826-6513 at your earliest convenience so we can discuss this with you. Thank you!
RecommendedI've been going here for years for my mammograms and other radiology needs. The staff is always professional and no matter what time my appointment is, they always get me in and out, FAST.
Business response:
Hi Rachel, thanks so much for your feedback. We're so happy to hear you have had positive experiences here at Shady Grove Medical Center. Take care!
My child was delivered safely and the medical staff was amazing. They kept my wife safe during her c-section. That being said, an out of network provider was used without us being notified during our time there (we have Aetna HMO). This was the hospital pediatrician that does the newborn assessment. There was a lapse of communication on the administrative side and months later was sent a $2000 bill. We contacted the hospital about the bill and were referred to multiple case workers and responded not in a timely manner. By th... read more
Business response:
Hi Kei, Thank you for your feedback. Glad to hear the staff was amazing! We're sorry to hear about your billing issue. We encourage you to contact our Patient Relations team at 240-826-6513 so we can learn more about your situation. Thank you!
I couldn’t have been more pleased with my experience with antepartum/labor/delivery/mother/baby unit. I had been hospitalized for 5 weeks until the birth of my daughter. The nurses took fantastic care of me and help keep me calm. They treated me with kindness and respect. They never once made me feel like I was a burden and made me feel at ease. They kept me in the loop about the outside world and always made sure that I knew I was more then welcome to talk to them about anything and everything. They explained everything in ... read more
Business response:
Thank you for sharing your experience and such positive feedback, Jennifer!
Loved our experience with the NICU staff while our one twin was transferred there. Everyone was so caring and accommodating. In such a tough situation everyone really showed us their hearts and made us feel comfortable. We’ll forever be grateful for the amazing NICU staff at shady grove. A piece of our heart will always be in that building.
all the nurses,doctors,even janitors r wondetful. They take a very good care of me last 2 days and also my mom last week . To me they r angels . Thank you all my angels
Great Hospital and great staff!
Absolutely the worst experience I’ve had with a hospital. Extremely unprofessional ER staff, ER nurses and ER doctor. I have been a nurse for five years and these healthcare workers should know better!! I was lied to, treated with absolute disrespect and not consulted about my son’s medical care despite my sole legal custody order given to them and put on my son’s chart. The nurse and social worker then discharged my minor 11 year old son yesterday to his non-custodial father after they were advised that they could not relea... read more
Amazing nurses! Excellent care.
Frequently asked questions about Adventist HealthCare Shady Grove Medical Center
How is Adventist HealthCare Shady Grove Medical Center rated?
Adventist HealthCare Shady Grove Medical Center has a 3 star rating with 1,292 reviews.
When is Adventist HealthCare Shady Grove Medical Center open?
Adventist HealthCare Shady Grove Medical Center is open now. It is open 24/7.
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