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WoodSpring Suites Bentonville
- Hotels
- Bentonville, AR
About this business
WoodSpring Suites Bentonville is an extended-stay hotel. Our pet-friendly, smoke-free hotel is comfortable, our rooms – all with kitchens – are well-priced and our customer service makes every guest feel welcome. If you need a hotel for a several nights, a week, or longer - you'll save more money the longer you stay with us. Free basic wi-fi, free parking, 24/7 access to guest laundry, vending machines, and staff support (24/7 front desk or even at limited front desk hour locations). WoodSpring Suites. It's Simpl... read more
Location details
1201 Phyllis St, Bentonville, AR, 72712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 3:00 p.m. to 8:00 p.m. |
The manager at the ********** location, where I stay twice a week for work had accused me of stealing an iron! I have stayed in ES properties for over a year twice a week, I have never had an issue. She accused me of stealing an iron and banned me from using all ES properties! I am a career woman, I have never been accused of such egregious act! She charged me $50 incidental fee! Unbelievable
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
I'm offended by my experience with ExtendedStay America. The creepy man at the front desk entered my room while occupied stating that it is their policy. He then decided to charge me even though my late check out was confirmed and documented. He modified documentation and submitted fraudulent information to American Express who authorized the charge and refused to assist me with the dispute because their site does not allow for the upload of videos. This man went as far as threatening to call the police because I challenged ... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
I made a reservation for the Newark, ** Extended Stay America through Apartment Hunters for the period of one to two months. Both Apartment Hunters and Extended Stay promised a reduced rate as well as refund of my taxes once I stayed a month or more. Upon reaching the end of the month, I was told for the first time that I had to make another reservation through Apartment Hunters and that it was not certain whether I would be able to stay for more time; this after making clear from the start that I was going to stay anytime f... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
I visited Extended Stay in Atlanta on Peachtree Dunwoody Road from: July 17th thru-24th. I had a wonderful time until my car was hit on their parking lot on July 23rd, 2021. I was packing the car to depart on the 24th: I pulled the car up to get adequate space to pack the trunk and I notice my passenger side bumper was smashed. On several occasion,, I attempted to communicate with the General Manager about this issue and though the GM left a voice mail on my phone, my issue was never discussed on an one-on-one bass, In fact,... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. Per our policy, we are not responsible for any damages or theft regarding your vehicle.
Your hotel room was filthy! I would not give you any stars if possible! The commode had somebody's waste material (feces) in there. Evidently, the room was not cleaned or sanitized at all! I would not let my dog stay there. This (Novi) location is suppose to be in the suburbs??? Yeah right! I will let as many people as I can know about this experience!
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
This is the worst place i have ever stayed at. I was at the Phoenix Arizona location and would not recommend it to anyone
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guest’s experience, valuing comments such as yours helps us focus on those efforts. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share additional information, we invite y... read more
Nicole M October 20, 2021 ESA SUITES – Jacksonville – Deerwood Park 8801 Perimeter Park Blvd Jacksonville, FL 32216 I stayed in your hotel from September 24, 2021 through September 28, 2021 under. We inquired of a Military Discount upon check-in only to be informed it was not available. I had recently been involved in an automobile incident (as the pedestrian) and was accompanied to my room by my nephew. We had various bags of groceries as we believed your hotel to be one which included cooking facilities. Upon room entry an... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
My stay was at the Bartram Ave location in Philadelphia PA. Upon arrival to the hallway had a very bad smell. With just one elevator. The room was so nasty and not throughly cleaned. I stayed a week because of my other reservation was booked. During my stay I have been harassed by staff about my children who are toddlers ! And you have other children in this hotel walking around the halls with ZERO ADULTS OR EVEN SHOES ON! There is people hanging outside as if this a bar smoking and drinking and what really made me leave imm... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guest’s experience, valuing comments such as yours helps us focus on those efforts. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share additional information, we invite y... read more
Very dissatisfied with my experience. Was not told or advertised that after paying for the room that you had to pay a deposit of $102 that “would be refunded” after checking out. I asked specifically how long it would be before I should expect to see my refund in my bank account and was told it would be reasonably fast but if 3-4 days pass to give them a call. Day 4 I called the hotel and was told “call back another time and ask” so I then called the general relations line for the hotel and was told that when my account was ... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Frequently asked questions about WoodSpring Suites Bentonville
How is WoodSpring Suites Bentonville rated?
WoodSpring Suites Bentonville has a 2.6 star rating with 733 reviews.
When is WoodSpring Suites Bentonville open?
WoodSpring Suites Bentonville is closed now. It will open on Saturday at 10:00 a.m.
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