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WoodSpring Suites Bentonville
- Hotels
- Bentonville, AR
About this business
WoodSpring Suites Bentonville is an extended-stay hotel. Our pet-friendly, smoke-free hotel is comfortable, our rooms – all with kitchens – are well-priced and our customer service makes every guest feel welcome. If you need a hotel for a several nights, a week, or longer - you'll save more money the longer you stay with us. Free basic wi-fi, free parking, 24/7 access to guest laundry, vending machines, and staff support (24/7 front desk or even at limited front desk hour locations). WoodSpring Suites. It's Simpl... read more
Location details
1201 Phyllis St, Bentonville, AR, 72712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 3:00 p.m. to 8:00 p.m. |
I stayed at the North Charleston location between the Comfort Inn and Intown Suites; the one that has the rooms entrances on the insides and not the outside. I stayed here from Sept 2020 to May 2021. I was homeless and needed a "safe" place to stay with my two children. I made my reservation by calling the 1-800 number and was given a decent rate of maybe $400 per week. I got a single bed room. with a pullout couch. The room that I was given smelled like cigarette smoke and dog. (this hotel allows dogs but Charleston has a s... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guest's experience, valuing comments such as yours helps us focus on those efforts. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share additional information, we invite y... read more
This was the worst hotel experience I've ever had. This was my first time staying in an extended stay and it was in Boca Raton. The customer service was terrible and I wasn't the only one having a bad experience. I've stayed for a week and noticed all the complaints and the front service staff was extremely rude arguing back to the customers and blaming customers for their experience. I was glad I wasn't one of those people until halfway through my stay I became that person. I have never filed a complaint before and I'm surp... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guest's experience, valuing comments such as yours helps us focus on those efforts. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share additional information, we invite y... read more
The rooms were decent. I was sent here to stay while I worked in Clifton NJ. At first all was well until I continously got harrased about so-called smoking in the room every time I cooked lunch or dinner. I was confronted by someone who appeared to be the owner/manager. She said "you are 507 right?" I replied with yes ma'am. She proceeded to tell me that she had several notifications that I had smoked in my room, however. How can someone smoke in a room while they are at work from 8PM TO 4:30AM in the morning? I proceeded to... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guest's experience, valuing comments such as yours helps us focus on those efforts. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share additional information, we invite y... read more
If I could give a 0 I would. A one is not even close to how rude Tyler was to a member of my staff and me. He should be fired. We booked her a reservation and she showed up an hour early with her baby and asked to use the restrooms. He told her they do not have restrooms for the public (keep in mind there are restrooms for guests on the 1st floor). It's not what he said but how he said it to a person who has a reservation and a baby. Then under breath called a white B. I was shocked and disappointed after hearing this becaus... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guest's experience, valuing comments such as yours helps us focus on those efforts. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share additional information, we invite y... read more
They have constant issues, never fixing problems, never enforcing any rules, and to top that off, someone Just died last night in their room. They have multiple sting operations happen in 3 months but continue to do NOTHING about it. Now there's NO water in our room and we can't even get compensation for THEIR mistakes.
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guest's experience, valuing comments such as yours helps us focus on those efforts. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share additional information, we invite y... read more
Just yesterday I spent more than $1,000 to stay here until 05/15/2021 with my family and last night the woman who works the front desk decided to call the police on one of my family members for smoking in one of the designated smoking areas because she apparently wanted him to smoke in a smoking area in front of the hotel rather than the one on the side of the hotel which has a sitting area. Then she called my room this morning to tell me that this family member was trespassed off the property and refused to give me her name... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guest's experience, valuing comments such as yours helps us focus on those efforts. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share additional information, we invite y... read more
BED BUGS AND POOR CUSTOMER SERVICE Extended Stay America - Kansas City - Airport - Tiffany S****** I stayed there in room 308 for 3 nights. Last night 4/27/21, I woke up 3 am scratching my back with multiple welts. I found a bed bug so I caught it in the tissue paper and showed it to the front desk. I also showed my skin markings to them. I was initially told that I was'nt even checked into the hotel and living illegally. Upon showing the purchase reciept and room key, they finally acknowledged my stay. I asked for the mon... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guest's experience, valuing comments such as yours helps us focus on those efforts. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share additional information, we invite y... read more
Do not stay here ! They refuse to accept cash and the Manager ( Megan) of Welsh road Horsham pa is rude and arrogant.
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guest's experience, valuing comments such as yours helps us focus on those efforts. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share additional information, we invite y... read more
I am a long term tenant. First I want to say that the hotel staff are excellent. My review is based on hotel management. I was originally staying in a King Deluxe room. After a year the bathroom roof had a major leak from the tub above my room. Because I had to move out of my room , hotel management comped me by moving me into a king Suite and I was told by the manager that my rate would not increase due this change in rooms. Now there is new management and new manager is not abiding by this agreement. Worse I was told just ... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guest's experience, valuing comments such as yours helps us focus on those efforts. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share additional information, we invite y... read more
Frequently asked questions about WoodSpring Suites Bentonville
How is WoodSpring Suites Bentonville rated?
WoodSpring Suites Bentonville has a 2.6 star rating with 733 reviews.
When is WoodSpring Suites Bentonville open?
WoodSpring Suites Bentonville is closed now. It will open on Saturday at 10:00 a.m.
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