This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Whoop, Inc
- Business Services
- Boston, MA
About this business
Location details
1325 Boylston St #401, Suite 401, Boston, MA, 02215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service is terrible. It is almost impossible to get a hold of anyone whether you reach out via email, phone, fb, twitter. I have been trying for 3 weeks now to get a response that is helpful and all the team can reply back with is "what's the email your whoop account is under?" even after it's been provided on more than one occasion. 10/10 do not recommend.
customer service is abysmal there is literally no number for Australian customers to call. The data is severely delayed (I don't get sleep reports until the afternoon) that's with leaving the app open and running and when it does come in its wildly unaccurate. Severely dissapointed in this products performance considering the large amount of money I paid for it.
@whoop you’re band gave me a terrible wrist irritation. I contacted customer service and provided pics. I was told I would have my service canceled and sent packaging to return your product. Fast forward almost two months and multiple emails. Still have not received that return packaging and your company has the nerve to still bill me the $30 per month even now!!!!!! Never been so disappointed in a company. Please make this right.
RecommendedAbsolute transformed my fitness - the analytics and insights into my training have transformed my fitness levels. i love my whoop its amazing! world class!!!
Ive had mine for almost two weeks now and its pretty awesome. Getting to know my data and patterns and understanding how my body performs. Recommend it!
WHOOP is awesome! I was an early adopter and went through a few initial versions of the straps as the clasps would break really easily (I'm very active, doing strength training and am an avid tennis player). Each and every time, WHOOP responded quickly and provided me a replacement strap. The most important thing WHOOP has done for me is improve my sleep habits. Being able to see how sleep impacts my health using data is a game changer healthwise. I can't imagine not having my WHOOP!
Respond to inquiries from customer service... still no word and my device won't turn on after one charge.
can't even read my heart rate correctly .it's 10 / 30 bests to high .
Frequently asked questions about Whoop, Inc
How is Whoop, Inc rated?
Whoop, Inc has a 3.8 star rating with 683 reviews.
When is Whoop, Inc open?
Whoop, Inc is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com