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Whoop, Inc

3.8

About this business

Location details

1325 Boylston St #401, Suite 401, Boston, MA, 02215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8683 reviews
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Amber EarpLoudan's profile image
Amber EarpLoudan 
5 years ago
Blake Tankersley's profile image
Blake Tankersley 
5 years ago

$8.99 for delayed shipping of this tiny device in addition to monthly membership? What an utter ripoff 

Megan Webster's profile image
Megan Webster 
5 years ago
Jamie McCabe's profile image
Jamie McCabe 
5 years ago

I was looking at getting one after hearing Joe Rogan talk about it on his podcast but after reading the reviews I have changed my mind for now. 

Stephen Lepera's profile image
Stephen Lepera 
5 years ago

Where did you get great customer service? not at whoop. You can not talk with any live person. It is all from email. I have emailed them twice and no response. Try to call them, if they answer then order the product. If they don't, then think this is how it is going to be if I have an issue. Dont waist your time with this product. 

John Soltau's profile image
John Soltau 
5 years ago

Great idea, poor execution. Have a defective battery pack, strap is dead & cant get customer service to even reply (they only allow emails because they are overwhelmed). 

Luis Antonio Lu's profile image
Luis Antonio Lu 
5 years ago

my strap haven't worked since i firts got it 5 months ago, but they keep charging my account, they are quick to get the money but never to help. 

Joe Nastasi's profile image
Joe Nastasi 
5 years ago

Customer service is awful. I’ve reached out numerous times through email and social media and all I received back was the “did you try forgetting the Bluetooth?” Of course this infuriated me considering I am not a moron and I tried absolutely every single thing listed on their help section BEFORE reaching out. Ironically, the $30 was still drafted after the fact (same day it stopped working!) will never recommend this to anyone again, save your money and get something else for your hard earned money, they lost any ounce of c... read more

Nusha Lavender's profile image
Nusha Lavender 
5 years ago

For one they could improve customer support. shocking 

Frequently asked questions about Whoop, Inc

How is Whoop, Inc rated?

Whoop, Inc has a 3.8 star rating with 683 reviews. 

When is Whoop, Inc open?

Whoop, Inc is open now. It will close at 6:00 p.m.  

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