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Whoop, Inc
- Business Services
- Boston, MA
About this business
Location details
1325 Boylston St #401, Suite 401, Boston, MA, 02215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Product is terrible. Tried to cancel membership but keeps saying error!! I guess I will be billed monthly for the rest of my life because it won't let me cancel and the support simply does not exist.
Customer service doesn’t answer
Customer Service is awful. I tried to return my whoop in the first 30 days to get a full refund, and it took over a week just to get the shipping label. Once I shipped it, it took over 10 business days from them receiving the whoop strap for them to just confirm I would get the refund. Then, the day after I got the refund to show in my account, I got charged for the next full month of membership. Throughout it all it would take over a day or two to just get an email response and their phone line is never open. Their customer... read more
I m working in Expo 2020 Dubai project..whoop gives me the tips for healthy life . Thanks Dubai Govt.
Great product but the supply chain and support is poor. My primary sport is Brazilian Jiu Jitsu and I have been trying to but a bicep band since May otherwise I can’t pick up my workout data . No stock and no way to pre order.
Customer service is horrible CAN SOMEONE PLEASE GET BACK TO ME SO I CAN ACTUALLY USE THIS THING
The app works great and looks to have a very promising future. The strap itself is very comfortable to wear 24/7 and the charge lasts a long time even with all the advanced settings turned on. Would highly recommend this product
I had mine for 3 days after waiting a week for it to ship. The data that is entered or collected is slow to update on the app and on the computer. I paid for the 18 month plan. I’ll be shipping back for a refund if it’s not fixed before the 30 days is up. $300+ too much money for a defective product or software
My band is dead. Will not charge no matter what. No human picks up the phone, no replies to email. I want to send it back - I have had it only a week, but I fear I am just dealing with a blackhole on the other side and would prefer a return confirmation. (Also canceling my membership online does not work because I prepaid the annual rate and need their assistance with a refund).
Frequently asked questions about Whoop, Inc
How is Whoop, Inc rated?
Whoop, Inc has a 3.8 star rating with 683 reviews.
When is Whoop, Inc open?
Whoop, Inc is closed now. It will open at 9:00 a.m.
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