Western Dental Kids

Sylvia L 

on BBB

3 years ago

I was over charged. Manager and organization says there's nothing they could do. I asked for my money back I paid cash I think she pocket it. It was to be for a bone graph for 200 she charged me $ ******. There so crooked people. 

M M. 

on BBB

3 years ago

FALSE ADVERTISEMENT!!!!!!!!!GET AWAY PEOPLE!!!!!*** ***************This business if *******t they have a promotion going on (as of 6/22) free exam consultation and x-rays when I got to the place they said the promo does not apply who know why when the only restriction is that you have to be a new customers. Didn't argue with them because didn't want to waste my time. Plus my GF had a treatment with them last year and she had a horrible pain after the visit. 

Lynn C 

on BBB

3 years ago

Call ****** was a nightmare. Did not give us appointment for what we asked for. Did not allow us to speak to Supervisor. Told us we weren't in system when we were there the prior Saturday. Dentist off had 1 Dentist. Other patients were walking into our exam area. 

Tani S 

on BBB

3 years ago

I had an abscess on my jaw/tooth and went to Western Dental in ****** or ***********, Monday, May 16 where I am assigned through my dental insurance MyCigna. The dentist prescribed antibiotics and recommended a root canal. He spent about 5 minutes with me.At the desk, an employee presented me with a contract for dental care that totaled $1,114.00. This is hundreds of dollars above the posted costs for root canals for MyCigna dental care, https://www.cigna.com/iwov-resources/national-second-sale/docs/healthy-benefits/cigna-de... read more

Kiana L 

on BBB

3 years ago

I went here to the Western Dental location in *** Nuys, ********** I was charged a fee of $250 and paid cash and then they also charged my insurance and told me that they would refund me the cash I (K.L) paid but a year later they never refunded me the cash and now are calling me saying I owe $295 this place is crooked they are thieves and create false contracts. If you know of a class action lawsuit against them please let me know I am more than interested 

Glorie J 

on BBB

3 years ago

ZERO STARS! ZERO STARS! ZERO STARS! This is about the western dental on ****************************************************************. I went months ago for a tooth extraction. That went fine. However it seems none of the dentist are on the same page with each other. When I went for a follow up the dentist had no clue why I was there and started to reexamine me all over again for the previous problem. Then I had to make an appointment again to see the Ortho who did my extraction a month later. It seems he's only in office... read more

Thomas M 

on BBB

3 years ago

I took my 18 year old daughter to Western Dental at the Madison ************* location to get Invisalign Orthodontics. They demanded $1800 up front. Then they took 3 months to get the hardware, telling me Fed Ex was the delay. Before we got the tray, they began demanding another $600. They said insurance denied the claim because my daughter turned 19. Problem was she didn't turn 19 until April and no claim was ever filed according to my insurance company. Eventually after going around and around they said they wouldn't provi... read more

Lucia 

on BBB

3 years ago

***** ********** ************* *I was suggested western dental by my insurance. I went for my first appointment and was there for 5 hours from then to only do a **ray and explain treatment which came out to $1,682. Once I went back for the deep cleaning they charges me $300 which I had to open a credit card because didnt have that money. I did the right side first, the dentist in total only spent about 15 mins on the side. Then I went back another day for appointment turns out the over booked so the rebooked my appointment. ... read more

Maryam K 

on BBB

3 years ago

Every time I have visited this location, I was forced to wait over an hour for service, even when I checked in before my appointment time. They told me I needed dental work, which resulted in thousands of dollars of debt, but it turns out it was unnecessary beautification I told them I did not want, which only caused my teeth to chip! I would never recommend this location or this company to ANYONE!