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Western Dental Kids

3.0

About this business

Location details

3920 N Cedar Ave, Fresno, CA, 93726, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:30 p.m.
SunClosed
3.0691 reviews
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Patrick M's profile image
Patrick M 
2 years ago

I am appalled by this organization! They are the only available dental provider for Covered California in this area. Made an appointment two months in advance for what I thought would be a consultation and prophylaxis cleaning/x-rays. Making the appointment took multiple phone calls, being transferred to different people in different states, disconnects, and several hours of my time. Unreal! The day prior to the appointment on May 10, 2023, I called to confirm since they don't do that. At that point they told me it was only ... read more

Jessica V's profile image
Jessica V 
2 years ago

Had dental work done on 1/23/2020 my claim was never submitted properly for wisdom teeth extractions leaving me fully liable for a bill that was sent to collections and which it accrued interest that they are still charging me since 2020. It has now effected my credit score and every time I call the ******* ,** office they give me the run around and tell me to call the collection **** which is who has my billing statement. The manager is completely incompetent and does not know what she is doing. She told me they file the cl... read more

frankie w's profile image
frankie w 
2 years ago

This company is HORRIBLE! They demanded payment for my sons cleanup. Added service for 5 second hygienist to say brush your teeth. Insurance contacted them today stated they violated state law by demanding payment. Im waiting for refund now they say have to submit to corporate!!! Thats nonsense I paid them but they cant refund my full amount????? Thats first issue, they gave my son a contact for braces he made payments he is disabled I am his guardian he cannot sign legal document. They coerced him. Now they wont talk to me ... read more

Denise O's profile image
Denise O 
2 years ago

I came into this Dentist to get the metal bracesThe dentist recommended me the Invisalign, I told him I would prefer the metal ones I didn't think the Invisalign's were convenient for me.He said no you would be better off with the Invisalign therefore in my mind the dentist knows better. I agreed to get the Invisalign. I got the Invisalign in 2020 then covid hit, so appts were pushed back and were open Thurs only. Mind you I made them aware I work in the hospital not only that I work night shift.I always complied on wearing ... read more

Camdice a's profile image
Camdice a 
2 years ago

Western Dental Kids ******************* have horrible customer service,,particularly in the front desk..They are racist....they prioritiize their clients in their race,,regardless of they scheduled appointment...one of the asian client walked out this morning because she's so ****** off...i experienced the same too...we came in early but unfortunately,we are the last to be served,,,sooo disappointing...if you are people of color,,dont go to western dental kids *******************,,they will not gonna take care of you...they ... read more

Amelia D's profile image
Amelia D 
2 years ago

I decided to check the reviews for western dental because they are trying to fraud me.. I had work done there and paid for the services I received as well as them charging my insurance. A whole year later their calling me telling me I owe them $4000! Like all the other reviews when I ask them what for it's crickets! No itemized statement or anything? This place is a scam! They keep threatening me with collections as a way to bully me for money. Someone needs to investigate this place! 

Toyia B's profile image
Toyia B 
2 years ago

On April 25 th 2023 i walked in for my scheduled appointment at 1:30pm when i was called to the back the assistant let me know that ***** will be back to talk to me about what exactly i want pulled for this appointment. I pointed to tooth number 14 top left back it was hurting and needed to be pulled. Then i pointed to tooth 8 and 9 they was pushed back so i wanted implants for the two teeth that was loss. Doctor then came in and said let's get started. He asked me again which ones, we clarified number 14, 8,9 we started wit... read more

Rabia A's profile image
Rabia A 
2 years ago

They are horrible!!! They value no one's time. They are quick to take your money, but slow to get any work done. Appointments are always rescheduled. I'm not sure how anyone would actually get their braces off in a normal timeframe. The bands are never adjusted when they should be....I think they are on 10 year plan braces. So if you are fine with having your braces for that long, this is the place for you. You also need to be ready to take the whole day off to go to your appointments...make sure to take snacks an entertainm... read more

Amy S's profile image
Amy S 
2 years ago

This place is terrible. I went into the location at ****************************************************** with a dental emergency and was told they could not assist me for about 2 weeks while they processed paperwork. After looking around, that was fine. This place looked like it hadn't been cleaned in about a month. A layer of dust was on the exam light hanging over the chair, black grease marks on the light stand, there a was a closet half locked and full of trash in the exam room I was brought in. I had NO WORK done and ... read more

Frequently asked questions about Western Dental Kids

How is Western Dental Kids rated?

Western Dental Kids has a 3 star rating with 691 reviews. 

When is Western Dental Kids open?

Western Dental Kids is open now. It will close at 6:00 p.m.  

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