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Veronica Montgomery - State Farm Insurance Agent
- Insurance
- Indianapolis, IN
About this business
Location details
7503 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely the worst insurance company I have ever delt with. Adjuster agreed to storm damage on a roof, 6 months Into claim to have the repair done correctly state farm decided their was no damage at all and refused to complete the repair and claim correctly. When asked no damage was found why did they pay out a claim in the first place, they had no actual answer just that there is nothing I could do about it should of taking it to court. They do not honor their policy's, coverage, and apparently don't even stand behind the... read more
Absolutely the worst insurance company I have ever delt with. Adjuster agreed to storm damage on a roof, 6 months Into claim to have the repair done correctly state farm decided their was no damage at all and refused to complete the repair and claim correctly. When asked no damage was found why did they pay out a claim in the first place, they had no actual answer just that there is nothing I could do about it should of taking it to court. They do not honor their policy's, coverage, and apparently don't even stand behind the... read more
STATE FARM IS A SCAM. State Farm issues homeowner policies in name only. Read the fine print, and you'll find that almost nothing is covered, and if it is, this company will do everything within its power to deny your claim or pay you a tiny percent of what you deserve. I've used State Farm for more than 20 years, and customer loyalty means absolutely nothing. My agent in ****** *****, has always been really nice to me when I call him about setting up a new policy or renewing. But when I called to complain because the adjust... read more
Business response:
June 8,2021 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated June 1,2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on June 2,2021, to address her concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Sincerely, Fire Claims Department 800-782-83... read more
STATE FARM IS A SCAM. State Farm issues homeowner policies in name only. Read the fine print, and you'll find that almost nothing is covered, and if it is, this company will do everything within its power to deny your claim or pay you a tiny percent of what you deserve. I've used State Farm for more than 20 years, and customer loyalty means absolutely nothing. My agent in ****** *****, has always been really nice to me when I call him about setting up a new policy or renewing. But when I called to complain because the adjust... read more
Business response:
June 8,2021 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated June 1,2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on June 2,2021, to address her concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Sincerely, Fire Claims Department 800-782-83... read more
Horrible experience. One of there customers rear ended me and it took over 3 months for them to get my claim settled and paid out. I had to basically hold their hand the whole way through the whole process. Rental company (not State Farm) called me in the middle of the day saying the rental was due back THAT day with no prior notice from State Farm. They sent me a prepaid envelope to send the title to my car into them and it had the wrong address on it resulting in the title getting lost. The only reason I even found that ou... read more
Business response:
Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated June 1, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on June 2, 2021, to address his concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Sincerely, Auto Claims – Total Loss 1-800-State Farm (1-800-782-8332) State Farm Mutual Automobile Insurance Com... read more
Horrible experience. One of there customers rear ended me and it took over 3 months for them to get my claim settled and paid out. I had to basically hold their hand the whole way through the whole process. Rental company (not State Farm) called me in the middle of the day saying the rental was due back THAT day with no prior notice from State Farm. They sent me a prepaid envelope to send the title to my car into them and it had the wrong address on it resulting in the title getting lost. The only reason I even found that ou... read more
Business response:
Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated June 1, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on June 2, 2021, to address his concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Sincerely, Auto Claims – Total Loss 1-800-State Farm (1-800-782-8332) State Farm Mutual Automobile Insurance Com... read more
My wife’s vehicle was recently hit by a State Farm insured motorist. At the time of the incident, my wife did her very best to avoid an accident, but it was unavoidable. The gentleman received a citation for failure to maintain his lane, although state farm is only willing to cover 75% of the damages. I’ve been going back and forth with State Farm claims, but they are saying we need more evidence. We have already provided them with the police report, pictures, the 911 dispatch call and the citation their motorist received. T... read more
Business response:
Unfortunately, we do not have enough information to process this review. Please provide the claim number and the claimant 's full name/phone number. Thanks
My wife’s vehicle was recently hit by a State Farm insured motorist. At the time of the incident, my wife did her very best to avoid an accident, but it was unavoidable. The gentleman received a citation for failure to maintain his lane, although state farm is only willing to cover 75% of the damages. I’ve been going back and forth with State Farm claims, but they are saying we need more evidence. We have already provided them with the police report, pictures, the 911 dispatch call and the citation their motorist received. T... read more
Business response:
Unfortunately, we do not have enough information to process this review. Please provide the claim number and the claimant 's full name/phone number. Thanks
Just got State Farm for the first time in my life and regret it same day i did.. haven’t been a month yet and i had To call back 5 (!) times to change the policy because they scammed me every time adding the things I never needed. Carmen (Karmen) was the rudest and I knowledgeable person i talked to, she even had guts to tell me to cancel my policy! Maritza is the scammer, doesn’t know anything about insurance and yet, works at the Dr Phillips location. Melissa was the only person who helped me to fix the mess the other two ... read more
Frequently asked questions about Veronica Montgomery - State Farm Insurance Agent
How is Veronica Montgomery - State Farm Insurance Agent rated?
Veronica Montgomery - State Farm Insurance Agent has a 3.1 star rating with 1,298 reviews.
When is Veronica Montgomery - State Farm Insurance Agent open?
Veronica Montgomery - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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