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7503 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This insurance company will do anything to deny claims to protect themselves from paying a dime. They ignore all supporting evidence, police reports and photos. They will do anything to deny fault and refuse to pay.
Business response:
May 4, 2021 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Customer Review To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 27, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on May 4, 2021, to address her concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Sincerely, *** ******* Claims Section Manage... read more
A lady with State Farm insurance hit my vehicle and it was clearly her fault. She even received a ticket for running a green light but I was told by her insurance that they are only going to cover 70% of cost of my car which was around $5000. And that the rental( that I have to pay 30% of) can only be rented for 5 days. It will take 7 days to get the money for my accident from State Farm because they have to send the paperwork via *** and I have to send it back through ***after I sigh. The worst company ever, if you get hit ... read more
A lady with State Farm insurance hit my vehicle and it was clearly her fault. She even received a ticket for running a green light but I was told by her insurance that they are only going to cover 70% of cost of my car which was around $5000. And that the rental( that I have to pay 30% of) can only be rented for 5 days. It will take 7 days to get the money for my accident from State Farm because they have to send the paperwork via *** and I have to send it back through ***after I sigh. The worst company ever, if you get hit ... read more
This insurance company will do anything to deny claims to protect themselves from paying a dime. They ignore all supporting evidence, police reports and photos. They will do anything to deny fault and refuse to pay.
Business response:
May 4, 2021 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Customer Review To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 27, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on May 4, 2021, to address her concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Sincerely, *** ******* Claims Section Manage... read more
Horrible ! I was involved in an accident by someone insured by this company. i was assigned a representative Erandi. The accident was on march 8th and i was given $500 for an initial PICTURE pocket estimate done on a mobile app. My car was brand new and since being hit from behind it jerks. My service rep and I have been trying to contact her and other member on her team and have gotten not a single call back. I was threatened today by *****today saying that my car would be repossessed in the next 24 hours because the rental... read more
Business response:
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 26, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on April 26, 2021, to address her concerns. We will continue to work with the complainant to reach a satisfactory resolution and we will review and consider any new information if presented. Sincerely, State Farm Claims – Enterprise SIU 1(800) 782-8332 State Farm Mutual Automobile Insurance Company
Horrible ! I was involved in an accident by someone insured by this company. i was assigned a representative Erandi. The accident was on march 8th and i was given $500 for an initial PICTURE pocket estimate done on a mobile app. My car was brand new and since being hit from behind it jerks. My service rep and I have been trying to contact her and other member on her team and have gotten not a single call back. I was threatened today by *****today saying that my car would be repossessed in the next 24 hours because the rental... read more
Business response:
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 26, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on April 26, 2021, to address her concerns. We will continue to work with the complainant to reach a satisfactory resolution and we will review and consider any new information if presented. Sincerely, State Farm Claims – Enterprise SIU 1(800) 782-8332 State Farm Mutual Automobile Insurance Company
Please stay away from this insurance company They will pay a claim in full and you will have to hire an attorney and fight for months. There so many other good companies out there to choice from do not make the mistake I did.. Life lesson learned.....
Please stay away from this insurance company They will pay a claim in full and you will have to hire an attorney and fight for months. There so many other good companies out there to choice from do not make the mistake I did.. Life lesson learned.....
Horrible customer service and cancels a plan without notification. I have receipts for payments, and my account was never past due. Yet they canceled my insurance two days after the auto withdrawal was to be pulled. I noticed it didn't so I paid online. Even with confirmation and receipts for payments, they canceled my coverage without notice. How is this legal?!
Veronica Montgomery - State Farm Insurance Agent has a 3.1 star rating with 1,298 reviews.
Veronica Montgomery - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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