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Veronica Montgomery - State Farm Insurance Agent
- Insurance
- Indianapolis, IN
About this business
Location details
7503 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just got State Farm for the first time in my life and regret it same day i did.. haven’t been a month yet and i had To call back 5 (!) times to change the policy because they scammed me every time adding the things I never needed. Carmen (Karmen) was the rudest and I knowledgeable person i talked to, she even had guts to tell me to cancel my policy! Maritza is the scammer, doesn’t know anything about insurance and yet, works at the Dr Phillips location. Melissa was the only person who helped me to fix the mess the other two ... read more
I filed a claim for damage to my vehicle from a hit and run. I got the police report. I filed the claim and had a $250 deductible. State Farm had me take the car to a local shop that they recommended as "preferred shop". This shop gave me an estimate and timeline for what they could do to repair me vehicle. Great. However, I wanted to use another shop that was recommended to me from a friend. I called and was told by State Farm representative that I had the right to do so, and that I should take the estimate from their prefe... read more
I filed a claim for damage to my vehicle from a hit and run. I got the police report. I filed the claim and had a $250 deductible. State Farm had me take the car to a local shop that they recommended as "preferred shop". This shop gave me an estimate and timeline for what they could do to repair me vehicle. Great. However, I wanted to use another shop that was recommended to me from a friend. I called and was told by State Farm representative that I had the right to do so, and that I should take the estimate from their prefe... read more
In early December, 2020, I was hit from behind on the highway. The guy was driving for ****, and showed proof of ******* ****** *********. $13,000.00 damage to my car. When I picked my car up from the body shop, State Farm collected $500.00 deductible.. stating that I would get it back when the insurance companies sorted things out. It is 6 months later, and they tell me that they are still trying to get paid. Now, State Farm is a very successful insurance company. That they have not returned my deductible at this point is h... read more
In early December, 2020, I was hit from behind on the highway. The guy was driving for ****, and showed proof of ******* ****** *********. $13,000.00 damage to my car. When I picked my car up from the body shop, State Farm collected $500.00 deductible.. stating that I would get it back when the insurance companies sorted things out. It is 6 months later, and they tell me that they are still trying to get paid. Now, State Farm is a very successful insurance company. That they have not returned my deductible at this point is h... read more
Really Bad insurance company. They are good only at collecting money. But when it is their turn to pay money all you hear are excuses.
Business response:
Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: 54054 Customer: Naghshineh To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 19, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on May 20, 2021, to address Mr. Naghshineh’s concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Sincerely, Fire Weat... read more
Really Bad insurance company. They are good only at collecting money. But when it is their turn to pay money all you hear are excuses.
Business response:
Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: 54054 Customer: Naghshineh To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 19, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on May 20, 2021, to address Mr. Naghshineh’s concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Sincerely, Fire Weat... read more
Never have I ever had to be so nasty to get people to do their jobs. After getting my car stolen, and having video evidence and a police report filed, they have taken over a MONTH to get my claim to the right place to get the issue resolved. Let me be clear, it’s still in the process, and I don’t know when I’m going to have my vehicle back now that it’s been found. Nor do they care to confirm that they will keep me in a rental car until the investigation is complete. If you decide to use State Farm, be ready for them to puni... read more
Business response:
The complainant has been contacted by our Claims department.
Never have I ever had to be so nasty to get people to do their jobs. After getting my car stolen, and having video evidence and a police report filed, they have taken over a MONTH to get my claim to the right place to get the issue resolved. Let me be clear, it’s still in the process, and I don’t know when I’m going to have my vehicle back now that it’s been found. Nor do they care to confirm that they will keep me in a rental car until the investigation is complete. If you decide to use State Farm, be ready for them to puni... read more
Business response:
The complainant has been contacted by our Claims department.
Frequently asked questions about Veronica Montgomery - State Farm Insurance Agent
How is Veronica Montgomery - State Farm Insurance Agent rated?
Veronica Montgomery - State Farm Insurance Agent has a 3.1 star rating with 1,298 reviews.
When is Veronica Montgomery - State Farm Insurance Agent open?
Veronica Montgomery - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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