Veronica Montgomery - State Farm Insurance Agent

ANDY J 

on BBB

4 years ago

I was at complete stop when I was rear ended by a state farm customer. She hit me going 40 plus miles an hour. She also hit 6 other vehicles. State Farm has failed to keep me updated as far as repairs, rental car etc They havent bothered to reach out regarding my accident. Last time I spoke with someo e, they obviously had no clue on how much this affects someone. I finally said forget about it and dropped my claim. I sure hope they find a better way of doing business 

Tessa S. 

on BBB

4 years ago

I was in an accident with someone insured by State Farm on 12/30/2020. I was sideswiped by their insured driver. I was traveling in the left lane at a roundabout and the other driver was in the right lane. There are signs at the roundabout that show the left lane can go straight or continue left around the roundabout and the right lane must go straight. The other party sideswiped me trying to go left around the roundabout from the wrong lane. This is corroborated by both parties in the police report with a note from the offi... read more

Tessa S. 

on BBB

4 years ago

I was in an accident with someone insured by State Farm on 12/30/2020. I was sideswiped by their insured driver. I was traveling in the left lane at a roundabout and the other driver was in the right lane. There are signs at the roundabout that show the left lane can go straight or continue left around the roundabout and the right lane must go straight. The other party sideswiped me trying to go left around the roundabout from the wrong lane. This is corroborated by both parties in the police report with a note from the offi... read more

Jose M 

on BBB

4 years ago

State Farm claims to have its customers in its best interest but with my recent experience I think not. I made a claim for flood damage in may 28th get my car to a shop shot does it job now it’s time for the estimator from start farm to do his. Everything is going well instead of totaling out my car they’ll repair it instead of a new engine they’ll use a used one that’s fine I say. The estimator cut corners and tried putting an engine with 116,000 miles on it when my car originally had 65,000 now they’re supposed to put one ... read more

Jose M 

on BBB

4 years ago

State Farm claims to have its customers in its best interest but with my recent experience I think not. I made a claim for flood damage in may 28th get my car to a shop shot does it job now it’s time for the estimator from start farm to do his. Everything is going well instead of totaling out my car they’ll repair it instead of a new engine they’ll use a used one that’s fine I say. The estimator cut corners and tried putting an engine with 116,000 miles on it when my car originally had 65,000 now they’re supposed to put one ... read more

Stephanie A 

on BBB

4 years ago

When my parents became elderly, I moved back in with them. My dad convinced me to drop my wonderful insurance with ****because they would cover me under their state farm insurance which they have had for decades. They told me State Farm had never let them down. A few days later I’m in a bad part of *******at 3 AM and I get a flat. It took me almost an hour to get a hold of a customer service rep and set up assistance. On the policy there is roadside assistance. When I inquired about the Assistance she told me that it was not... read more

B. B. 

on BBB

4 years ago

While the initial process offered great customer service I later learned that this company was not all that it seemed. Contrary to its claims it is not a life insurance company for all but rather some that fit its subjective parameters. I was interested in obtaining life insurance with this company and am currently in my late 20’s. I later found out as a result of my height and weight I was not insurable. Yes, I am currently overweight, however, I do not have any conditions associated with being someone who is rotund. I do n... read more

B. B. 

on BBB

4 years ago

While the initial process offered great customer service I later learned that this company was not all that it seemed. Contrary to its claims it is not a life insurance company for all but rather some that fit its subjective parameters. I was interested in obtaining life insurance with this company and am currently in my late 20’s. I later found out as a result of my height and weight I was not insurable. Yes, I am currently overweight, however, I do not have any conditions associated with being someone who is rotund. I do n... read more

Stephanie A 

on BBB

4 years ago

When my parents became elderly, I moved back in with them. My dad convinced me to drop my wonderful insurance with ****because they would cover me under their state farm insurance which they have had for decades. They told me State Farm had never let them down. A few days later I’m in a bad part of *******at 3 AM and I get a flat. It took me almost an hour to get a hold of a customer service rep and set up assistance. On the policy there is roadside assistance. When I inquired about the Assistance she told me that it was not... read more