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Van Bortel Ford

4.7

About this business

Specialties Van Bortel Ford is the best New and Used Car Dealer in East Rochester, NY and has been in business since 2001. We have a wide variety of New and Used Cars, Trucks, Vans, and SUVs. As a seven-time Ford President's Award winner and 2016 Time Magazine Dealer of the Year, we strive to provide the best customer service to people visiting our dealership. We proudly serve Rochester, Buffalo, Greece, and Syracuse New York. Some of our bestselling models include the New Ford Focus, Fusion, Fiesta, Mustang, Taurus, Flex, E... read more

Location details

6327 New York 96, Victor, NY, 14564, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7198 reviews
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Brenda Anderson Fultz's profile image
Brenda Anderson Fultz 
recommend  Recommended
6 years ago

Great experience at Van Bortel Subaru! 

Business response:

Your satisfaction is important to us, so we want to sincerely thank you for your amazing rating and we hope to see you again soon! 

Kristine Watson's profile image
Kristine Watson 
recommend  Recommended
6 years ago

The staff is very friendly! They were very helpful and informative when it came to answering all my questions and telling me exactly what was going on with my car. I had taken my car to another shop out of convenience and I will definitely not do that again! From here on out I'll only be taking it to the service center at Van Bortel. Thank you for the great work!! 

Business response:

Hello Kristine, we are so pleased you enjoyed your visit to Van Bortel Subaru! If you have any further questions, please give us a call. We're always happy to help! 

Dawn Nelson's profile image
Dawn Nelson 
6 years ago

Love Van Bortel, they are the nicest people..They really seem to care about you. . 

Business response:

Dawn, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! 

Marcia Andres's profile image
Marcia Andres 
recommend  Recommended
6 years ago

great service with friendly, helpful staff. 

Business response:

Marcia, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Van Bortel Subaru 

Matthew Wingler's profile image
Matthew Wingler 
recommend  Recommended
6 years ago

Every time I go, I always get great customer service. When I bought my new car, I wasn’t pressured, I was given advice and help in a very professional way. 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

Amy Valentine Thomas's profile image
Amy Valentine Thomas 
recommend  Recommended
6 years ago

The staff are helpful and friendly and very easy to work with. 

Business response:

We're happy to hear you had such a positive experience with our team! We hope you choose us again in the future! 

Stephanie Mero's profile image
Stephanie Mero 
6 years ago
Donna Miller's profile image
Donna Miller 
recommend  Recommended
6 years ago

This place gives the absolute best customer service! I was very impressed by the service department and the care they give to us customers. My only regret is... I just wish I purchased my 2017 Subaru Impreza from Van Bortel Subaru. But... I really don’t mind driving from Spencerport to Victor for my service needs. I can’t wait for the Henrietta location to open up as it will be closer and I work in Henrietta too which will be convenient. 

Barbara Gezelman's profile image
Barbara Gezelman 
recommend  Recommended
6 years ago

In July I purchased my first Subaru Forester. Everything about this purchase was easy. No pressure from our sales rep Evan Schaefer. All questions answered. I love the car and would definitely recommend Van Bortel Subaru. 

Frequently asked questions about Van Bortel Ford

How is Van Bortel Ford rated?

Van Bortel Ford has a 4.7 star rating with 198 reviews. 

When is Van Bortel Ford open?

Van Bortel Ford is closed now. It will open tomorrow at 9:00 a.m. 

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