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VA North Texas Health Care System

3.3

About this business

Location details

4500 S Lancaster Rd, Dallas, TX, 75216, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.31,522 reviews
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Frances Luse's profile image
Frances Luse 
recommend  Recommended
4 years ago

12/14 pharmacy fail. Wait 2 hrs for pain meds for broken leg (12/11 so fresh fracture) to find out they are going to mail them to me. Left in tears. 

Eric Cameron Brown's profile image
Eric Cameron Brown 
4 years ago

This VA is trash, particularly Clinic 11. 1. I haven't seen my primary care physician in over a year. It's been either a contractor or a nurse practitioner. 2. Talking to the VA employees is like talking to a wall. 3. Put some proper signage on your IT systems that you shut down for COVID-19 instead of just making them appear to be typical busted government IT systems. That caused a huge argument between me and the VA employees at Clinic 11 and why the physician contractor, and I repeat, CONTRACTOR, knows more about it than ... read more

Eric Cameron Brown's profile image
Eric Cameron Brown 
4 years ago
Hunter Becker's profile image
Hunter Becker 
4 years ago

The location is a joke! I called a head because I needed my blood work done and explained I’d be there around 15 minutes before operations hours ended. Yet when I raced from Richardson to this location in Dallas, I found NO staff at the department. after knowing I was on the way they closed early. Absolutely ridiculous. 

Clifton Howard's profile image
Clifton Howard 
recommend  Recommended
4 years ago

Typical veteran healthcare. Covid has not helped. Lots of patients especially during poor economic times. Main campus facility is running out of space. Have opened several new offsite campuses. Parking is still an issue even after constructing several new multilevel parking garages (staff should be mandated to fill parking garages), leaving close in parking for veterans. 

Rochelle Marie Collins's profile image
Rochelle Marie Collins 
4 years ago

they only care about meeting requirements so they don't get in trouble. not the patients needs. how could a nurse practioner talk about brain tumor and me feel comfortable about it. 

Richard Gray's profile image
Richard Gray 
4 years ago

They are the worst Va I've been to since 1992! Caring for Vets is not what they do, caring less is!!! They cheat you out of travel pay, if you have all day appointments where you have to fast they won't even pay you for a simple meal. The Staff act like they're doing You a favor with nasty attitudes, I couldn't even get a simple teeth cleaning from them, so please find another Va and save youself the frustration and headache! Oh, I'm not mad just HONEST....Who gonna dispute me I'll wait 

Business response:

Mr. Gray, please call Ms. Lee between 0800 and 1500 at 214.857.1154. 

Ed Dorn's profile image
Ed Dorn 
recommend  Recommended
4 years ago

Extremely happy with the care I receive... 

Sihu Sierra's profile image
Sihu Sierra 
recommend  Recommended
4 years ago

My sister judy juarez works here i admire her cause she is a very dedicated person to the care of others, love you sis 

Frequently asked questions about VA North Texas Health Care System

How is VA North Texas Health Care System rated?

VA North Texas Health Care System has a 3.3 star rating with 1,522 reviews. 

When is VA North Texas Health Care System open?

VA North Texas Health Care System is open now. It will close at 11:59 p.m.  

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