This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On time, well prepared, well informed, knowledgeable and super careful. Very pleasant to work with
Came the day I called! Were so nice- explained what was going on! I would use them over again!
Very professional and informative. Vinnie, technician, has been my tech a few times. I appreciate the consistency.
Excellent service visit today. Arrival time was as projected and the technician, Trevor, solved the problem. Unique is always easy to work with and does an excellent job of maintaining our HVAC units.
Business response:
Thanks, ****, for taking time to share your amazing feedback! We are pleased to hear about your great experience with Trevor. Thank you for choosing Unique Services!
Joe made my day today! I had no air and Joe fixed it fast. He was very professional and efficient. Satisfactory service from an above average technician. Unique keeps you informed from the first phone call to the last thank you. Thank you Unique!
Business response:
******, it's these type of reviews that really make our day. Unique Services is committed to providing the absolute best in service to each of our customers, and we are proud to hear about your experience with Joe.We truly appreciate you!
Unique Air is not reliable to provide maintenance as follow: Technician no show without calling us Technician always tells us something needs to be repaired which cost $1000+ Unique Air owes us $120 refund, maintenance contract canceled, we have never received the check they said has been sent out from their headquarter in Tennessee Unique Air representative, Miranda K., repeated telling the same lie every time I called. Therefore, my time and effort is better spent writing review to warn fellow consumers.
Business response:
*****, we would like to take the opportunity to invite you to speak with us. Please reach out to our Quality Assurance Manager, Lydia at (941) 377-0153 so that we can address this matter further, or, if you prefer, please call Corporate Customer Relations at 866-803-0879.
They are in desperate need of help in their scheduling department. They give you a 4 hour window, but they do not always follow through with this commitment. When they are unable to arrive in the scheduled time period, there should at least be a phone call to the customer advising them of this delay. On two separate occasions recently, I was told they would be there between 8 a.m. and noon. However, they did not arrive at my house until between 3 and 4 p.m.. I feel that if I charged them $10 for every hour that I waited for ... read more
Business response:
****, thank you for sharing your experience. With each customer, we strive to provide top level safety and protection. We acknowledged your feedback and we will be sharing this information with our team so that we can improve our customer experience not only for you but for future customers. Please visit our website, at ARS.com to view our COVID-19 protocols, as the health and safety of employees and customers is our top priority. Please reach out to our Quality Assurance Manager, Jessica at (941) 377-0153 so that we can add... read more
Juan came after hours and did an awesome and thorough job in repairing my system. Thank you
Business response:
Wow five star! Thank you, Diane, for sharing about how Juan was able to provide you such great customer service. We will be sure to share with Juan here about your experience with him.
****** I had Unique come out to do my Maintenance TEC showed up and grabbed his gages and went around back to out side unit put his gages on unit and went back to truck got his drill and came in house and took cover off and took bottom cover off looked inside then he went back out side to truck and got small spray bottle of cleaner he came back in and shot three sprays on coil and said it was done so he closed every thing back up and said every thing was good he did not do what he was suppose to do according to my contract t... read more
Business response:
****, we appreciate your feedback and want to take this as an opportunity to improve our customer service experience not only for you but for our future customers. We would like to discuss your situation further and see how we can make things right. Please reach out to our Quality Assurance Manager, Jessica at (941) 377-0153 so that we can address this matter further, or, if you prefer, please call Corporate Customer Relations at 866-803-0879.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com