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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On time and very professional. Knowledgeable service tech and completed everything in a timely manner. He explained what service that was needed and gave options to consider before any extra work was done. Cleaned up the area satisfactorily.
Our technician ( Guillermo T.) did a very thorough job, was clean, neat & on time - - he knew what he was doing -a good asset to your company! Very happy with his work Thank you ! ***** & *** ****
I moved into my house in June of 2019. The electric bill was $560 the first full month in an 1800 sq ft home and we found that to be unheard of so we got Duke energy to do an energy audit at our home. They concluded that our 12 year old A/C unit was most likely our biggest issue. We hired Unique criminals in October of 2019 to install a Carrier Performance 17 and new duct work so we could get our electric bill down. I will admit, our electric bill went down about $100 a month but this was still too high of a bill from what e... read more
I have used unique services since 2007 I I had them install a system at my previous house and maintain it and maintain my current system I had a problem with the system and error code on my thermostat I called unique the tech came out and proceeded to tell me that it would cost me somewhere around $4,000 to fix my AC system because of the type of system it was this is a 13,000 ft house which unique installed a $15,000 system in I decided to get a second opinion $700 later my system was fixed unique is now one of those compan... read more
Business response:
******, we are sorry to hear of the dissatisfaction you experienced with our customer service. We pride ourselves on providing you with high quality service. We are committed to meeting your expectations and want to get more information as to how you felt we may have missed the mark during your experience. Please reach out to our Quality Assurance Manager, **** at XXX-XXX-XXXX so that we can address this matter further.
The worst company I have ever dealt with they installed a new carrier infinity unit on 09/09/21 and tried using a nest thermostat on this unit till I was alerted by another A/C company that this will not communicate with the unit I paid over $10,800 for better efficiency , it took there crew over 15 hrs. To install plus have failed 2 county inspections finally passed on 10/27/21 and corrected thermostat issue that had to complain for for sometime. Take my advice stay away from unique come to find out they are owned by home d... read more
I spent nearly double the amount of competition pricing for, what I thought, a labor and parts warranty covering 12 years. My A/C has been out for ten days. Not only has it been out, but I also had to call to get updates if my part arrived. When I called 4 days ago they said my part arrived. I had to wait to be scheduled for today between 8-12. That's a four hour window that couldn't be met. I 0/10 recommend Unique Services to anyone. I was going to post an update on their page, but comments and posts have conveniently been ... read more
This company is disorganized, incompetent, and iVe had the worst time getting their manager to agree to replace a small areas on my AC unit, which is moldy. I paid top dollar for my Daiken unit. They keep messing up the scheduling, cancell, dont follow uo!
Excellent maintenance servicing of 3 AC units by Charles Rollins of Unique. He arrived promptly, efficiently serviced the units, quickly diagnosed a problem and professionally answered all questions. Outstanding experience.
Business response:
******, we are so grateful for your review. Thank you for taking the time to share your positive experience with us. Unique strives to provide each customer with an exceptional service experience. We appreciate the opportunity to come into your home and service its needs. Should you need our services again in the future, please don't hesitate to call. Thank you for choosing Unique Services!
Our plumber, Austin, did a great job installing our new water heater today. He was very professional, polite and courteous. He worked efficiently on the job and took the time to answer our questions about the new water heater. We would definitely use them again.
Business response:
Wow! Thank you for sharing how Austin was able to provide you such great customer service. We will be sure to share your kind words with them.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is open now. It will close at 6:00 p.m.
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