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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great courteous service called at noon tech was here by 2:00
Business response:
****, thank you so much for a great review. We work hard at Unique Services to provide our customers with the best service experience. Thank you for choosing us and please don't hesitate to recommend us to your family and friends!
Excellent friendly service Explained the issues with immediate resolution Charles R. was very professional and knowledgeable
Jason B Did great job very professional positive attitude has has worked at my before please keep sending Jason thank youð??
Professional pantomime and excellent customer service by Eric!! Going on 3+ years with Unique Services and Happy with them!!
We have been using Unique AC services to maintain our AC for a few years. They have always tried hard to address our needs in a very professional way. Every service tech has been a good listener regarding problems and questions. The office is also always helpful.
Business response:
Your positive comments are really appreciated, Audre! Thank you for taking the time to share your experience with us. Your business means a lot to us. Again, thank you for being a Unique customer.
DO NOT USE UNIQUE SERVICES. My air conditioning unit went out in August of 2019 so i called a couple A/C places and ended up going with unique simply because they had a better price and my house was 90 degrees. They gave me three unit options at different price ranges as these companies usually do and i went with the most expensive option at just under $10,000 for a unit for my 1380 square foot house, in hopes that i would not have any issues. I was so wrong for using unique for this job. In the early summer of 2020 i notice... read more
Business response:
******, we are sorry to hear of the dissatisfaction you experienced with our customer service. We pride ourselves on providing you high-quality service with trusted technicians who perform thorough work. We are committed to meeting your expectations and want to get more information on how you felt we may have missed the mark during your experience. Please reach out to our Quality Assurance Manager, Brie, at ************ â??so that we can address this matter further.
Today's appointment to fix my non working A/C was fast, efficient, and the technician was knowledgeable.
Over promise under deliver should be the motto. Was told that install would be 6 to 8 hours, after they were at house for 12 hours and 2 of the three employees were brand new they told me they would be back the next day to finish. I call to see when they were going to show and was told we need to order a part now and when it comes in they will call to reschedule. Didnt mention anything about a part when they left after 12 hours of work all of a sudden a mysterious part is needed. Terrible company would never reccomend them.
Business response:
******, thank you for sharing your experience. We apologize for not meeting your expectations. With each customer, we strive to provide top-level customer service. Please allow us to attempt to make things right by reaching out to our Quality Assurance Manager, Brie, at ************ so that we can address this matter further.
We called Unique to get a second opinion on a problem we had with our Carrier a/c. Another company told us the motor module or motor itself was bad and needed to be replaced. Chris was the service tech from Unique who came to our house at 10pm and quickly diagnosed our problem as a bad circuit board. Nothing to do with the motor or motor module. Had we followed the advice of the other company, we would have replaced a good-working motor unnecessarily, and still that would not have fixed our problem which was in the circuit b... read more
Business response:
Thanks, **** for taking the time to share your amazing feedback! We are pleased to hear about your great experience with Chris. Thank you for choosing Unique!
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is open now. It will close at 6:00 p.m.
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