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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They did a job across the street from my house in Martinez. Not "rooting", installing or repairing a spa, I believe. Their last day on the job they brought a small excavator to the site. They parked the truck and trailer COMPLETELY blocking my driveway WITH MY VEHICLE IN PLAIN SITE. I was in my home working on taxes until the early afternoon and when I tried to leave I was, as I said, COMPLETELY blocked in. No knock on the door to ask, no nothing. Could have been an emergency. I was quite upset when I saw it and they did mov... read more
Business response:
You sound STRIVE and sound respectful, but your workers were ANYTHING but . . . and that's who people deal with. As I said, they started lying as soon as I reacted to being blocked in MY OWN DRIVEWAY. I was in my office in the front of my house working. They could have asked for permission to BLOCK MY DRIVEWAY which I WOULD NOT HAVE GIVEN THEM. Why not block the driveway of the house they're working at. BECAUSE THEY THOUGHT I WOULDN'T NOTICE OR THEY COULD BULLY ME. I'm one senior citizen who still has TEETH in his bite. COME... read more
BE WARNED, stay away from these SWINDLERS. $316 a FOOT, $25,000!! (79 feet) "I CANNOT BELIEVE WHAT THESE PEOPLE CHARGE!" was the stunned subcontractor's response when I told him how much my bill was. From the time the sleazebag technician arrived using his scare tactics by telling me the sewer line he looked at with his snake-camera "is the worst I have ever seen" to the time the crew arrived was less than 30 minutes. He fooled and mislead me by telling and making me believe that it is a very large job because they had to di... read more
Business response:
Martha, thank you for the feedback. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services and offering unmatched service guarantees. We also hold all of our employees to high standards and expect them to show integrity, responsibility and professional conduct at all times. We encourage you to contact our Quality Assurance Manager Pamela at **************or further discussion.
Blake was nice to work with and knew what he was doing.
We purchased new units from this establishment on 9/3/20. Within 6 months we began having issues with the upstairs unit not working. We ended up with 3 service calls within 12 months...each time stating a different problem with the unit. Now after a year and half the unit is malfuncting again. A tech came out and has quoted a fee of $1012 to repair a part on the unit that is barely over a year old - because we're outside of the 1 year warranty. You would think that the history of issues during the year and the poor optics fr... read more
Business response:
We appreciate your feedback and want to take the opportunity to improve our services for you as well as our future customers. Please reach out to our Quality Assurance Manager, Bob at ************ so we may discuss your experience further.
I have been with ARS for about 8 years, Peter came this afternoon did Spring tune-up for my 4 HVAC units. He has done a great job, very professional and fast working, I'm very appreciated for that.
Business response:
****, thank you for sharing your great experience! We are proud to have Peter on the team, and always pleased to hear how they are providing exceptional service. We appreciate your business!
Elderly 97 yr father hired ARS to do annual tune up Father was told his HVAC unit needed to be replaced due to rust, leaking grease, corrosion on the coils. When we arrived from out of town we opened the unit none of these items were true. It was not cleaned-we took Photos of dirty, no rust, no grease leak The tech showed my father a photo of a unit (that clearly was not his ) with corrosion and rust When salesman came to give his pitch and was shown the dirty coils, he left and said he would get to the bottom of it. We were... read more
Business response:
****, we appreciate you sharing your feedback. We are proud to have certified and background-checked technicians to serve our communities. We want to meet your expectations and understand more as to why this experience was not a great one for you and your family. Our Quality Assurance Manager is available to reach at ************ to address this concern and answer any other questions you may have.
Their customer service & knowledgeable techs make Yes! Plumbing the Best company to do business. Their are the *********** of AC, Heating & Plumbing. Their service plan beats any & all so called "home" warranties. I strongly recommend doing business with the Best.
Giovanni was pleasant and very helpful in checking out my A/C unit.
Richard H. Is an awesome technician, really professional. I will recommend this company to anyone. Great service!
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is open now. It will close at 6:00 p.m.
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