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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
To expensive. Over priced Cost should have been around 600 to 700 you charge $1250 Installer did good job but will not use or recommend your service.
Business response:
***********, thank you for the feedback. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services and offering unmatched service guarantees. We encourage you to contact our Quality Assurance Manager, Peggy, at (XXX) XXX-XXXX for further discussion.
Terrible customer service!!! Called to schedule appointment and they missed to ask a very important question about sewer line access point!!! Major miss that makes $300 difference in price to check the sewer line. On the top of that, scheduled for between 8am-12pm and received the phone call in the morning telling me that only available appointments are between 10am-2pm! When told them about 8 and 12 she said most likely will be around 12. 2h later she called again to tell me that it will be between 2pm and 4pm!!!! They show... read more
They installed unit and then we smelt gas around the unit.Call for them to send someone out around April 26 and they couldn't get to us until the 30th.Well it's May 2nd called the fellow that sold us the unit and they're suppose to come out this evening we'll see. We could have died are gottn blown up had we cooked on the grill. Our grill is near the unit.
Business response:
Mai, thank you for sharing your experience. We strive to provide exceptional service with each visit, and we want to apologize for not meeting your expectations. Please allow our Quality Assurance Manager, Sean, to make things right by reaching out to them at ************.
We had Charles R.due maintenance on our heating/cooling unit. He was very professional and thorough. He arrived on time and finished promptly. We would recommend him again. He's a keeper.
Business response:
*****, thank you for the awesome review! We are committed to providing the absolute best in service, and we're proud to hear Charles was able to take care of you. Having great technicians on our team is something we are proud of. We appreciate your business!
I am very pleased with********* and their technicians. They are very knowledgeable and professional.
We've been with Unique for six years now. Can't imagine signing on with anyone else.
Business response:
We love our repeat customers! Thank you for continuing to choose Unique to service your home.
Technicians called prior to coming and were efficient and professional. Diagnosed the problem and fixed it quickly and efficiently.
Business response:
Your positive comments are really appreciated, ******. You're a valued customer and we appreciate your business. Thank you for choosing ARS!
I had services on X-XX-XXXX and to this day I still haven't received an itemized bill nor a call why this charge of $500 only has a 90 day warranty. I have been calling weekly being told they will send by email and give me a call. I had my Pvc Pipe fixed for a leak attached to my water meter. Since it's underground I assume there would be before and after pictures. The only thing they gave my son ( I was at work ) was a foot long pike with a inch leak. They can charge my credit card and send a text for that but can't email m... read more
Business response:
As you know this is a disclaimer they use when you're not satisfied with their service like most businesses do. I called her twice before all this with no reply until a week and a half later. She sent the invoice that I was requesting a month later and guess what!? No Warranty. All I wanted was a warranty for this high price job, guarantee your work if you're good. Don't lie and say you have a 90-day warranty which was unacceptable then to find out no warranty at all. I will never have a worker come to my home and not be pre... read more
Service tech was very professional, knowledgeable and explained in detail what was needed to keep our HVAC working great.
Business response:
***, thank you so much for your great review. We work hard to provide our customers with the best service possible no matter what service is needed. Thank you for choosing us and please don't hesitate to recommend ARS to your family and friends!
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is open now. It will close at 6:00 p.m.
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