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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent service and expertise, very courteous and responsive! Mike D**** was pleasant to deal with!
Business response:
Lonnie, thank you for sharing your great experience! We are proud to have Mike on the team, and always pleased to hear how they are providing exceptional service. We appreciate your business!
These guys are the best!! Courteous, respectful of property, priced fairly and knowledgeable. Wouldn't have anyone else for my heating/air conditioning needs. Wish they also did home improvements! lol Highly recommend this company.
Business response:
Thank you for sharing your positive experience with us. You're a valued customer and we appreciate your business!
DM Select Services is a reliable service company when it comes to HVAC fixing and maintenance. They fixed my HVAC quickly and competently. All the questions I raised regarding the reason of the equipment defect, the type of electrical parts changed and the billing were quickly answered by emails and phone calls from several managers and staff. I recommend them and I will certainly always use them whenever my HVAC lets me down.
Business response:
At ********* Services, we love our repeat customers! Thank you for continuing to choose us to service your home.
The reason why I am writing this letter of complaint, is to express the total lack of workmanship and customer service that I received from ARS. They poorly installed my Airconditioning unit, which was finally confirmed by three different service technicians: one being their own. They would not resolve the problem or even give me some form of compensation for all the cost that was involved in getting my system repaired, along with the lost due to poor efficiency. Even though their service and operation managers acknowledge t... read more
Business response:
Andre, thank you for sharing your experience. We strive to provide exceptional service with each visit and want to apologize for not meeting your expectations. Please allow our Customer Relations Team at ************ an opportunity to discuss your experience further.
In conversations with the tech he told me I would get a full report of what he found and the possible problems. It is early but I don't have a report. If I don't get a report I'll speak with **********. Date of service was May 24th so I need to wait a few days. I expect a full report.
Business response:
Stephen, we appreciate your feedback and want to take the opportunity to improve our services for you as well as our future customers. Please reach out to our Customer Relations Team at ************ so we may discuss your experience further.
Ricky Y********* was the best plumber! Very informative, and explained everything to where we could understand all issues we had. From the time he came in and till the time he finished he was very professional, and got things done in a timely manner. I would recommend him to anyone, he's a really nice man!
Business response:
Wow! Thank you, Elsie, for sharing how Ricky was able to provide you with terrific customer service. We will certainly share your kind words with them. Thank you for selecting ARS / Rescue Rooter as your premier service provider.
has to be the worst company every to deal with, called on Sunday to schedule appointment, they never sent someone out, no call no nothing, call back Monday, they completely forgot to enter me for a slot "we will be there 5-9pm today" no one showed up, called back again rescheduled for Tuesday 12-5, took the day off work to get my HVAC fixed, get a call at 330 that tech on the way, no one ever showed up, call them back at 630 and all i hear is excuses, this is not how you run a business.
Business response:
Vitaliy, we truly apologize for any inconvenience the appointment change may have caused you. ARS / Rescue Rooter understands how frustrating this can be and we strive to be respectful of your time. We encourage you to contact to our Customer Relations Team at ************ to discuss your experience and improve on our scheduling processes.
We felt very deceived and taken advantage of by this company. We called them for an AC tune up, and their tech saw there was a leak in refrigerant and advised that it would be a "minimum of $1800" and that because the system was a cheap unit that it would be a good idea to talk to their sales people to replace it. Sales person came out and quoted an entire hvac replacement , including water heater and furnace for $13000 claiming COVID inflation and *** regulation was driving the price up (and if we called in 3 weeks it would... read more
Business response:
Caleb, thank you for sharing your experience. We strive to provide exceptional service with each visit and want to apologize for not meeting your expectations. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services and offering unmatched service guarantees. We encourage you to contact our Quality Assurance Manager Tamika at ************ if you would like to discuss further.
Quick, helpful and explains the issue and shows you why etc.
Business response:
Ryan, thank you for taking the time to share your positive experience with us. ARS / Rescue Rooter of Manassas strives to provide exceptional service and we're happy to hear we delivered! Please don't hesitate to call us for any future service needs.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is closed now. It will open at 9:00 a.m.
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