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4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our upstairs toilet flooded, which caused significant damage. In the process of turning off the water to the toilet I believe we over tightened the shut off valve, which caused a slight leak. I was planning on fixing it, but the contractors hired to do the water mitigation would not continue the work without a plumber coming to fix the shut-off valve. ARS was recommended to us by a friend who is a realtor. The plumber came, spent about 10 minutes replacing the valve, since the toilet had already been removed, and more time w... read more
Business response:
****, thank you for the feedback. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services and offering unmatched service guarantees. We encourage you to contact our ***************** Manager *** at ************ if you would like to discuss further.
Excellent, knowledgeable, thoughtful service advisorthank you for sound approach to solve plumbing situation!!!
Business response:
Thank you for the stellar review, Jerrian! We appreciate being your premier service provider.
FRAUDS! ARS sold me old units as new. I purchased (2) HV** systems on 2/12/20 from ARS Rescue Rooter through ************** and paid with a ********** credit card. They gave me two options - option 1 was for 14 seer systems and option 2 was for 16 seer systems. I wasn't quite ready to move forward with a purchase, so the sales representative called the sales manager West Forps. West offered two systems that were available to be installed immediately at a slightly discounted rate. The sales representative ********************... read more
Business response:
*****, thank you for sharing the details of your experience, knowing this allows us to improve our customer service experience. We want our customers to be happy with both the work performed and the services you're receiving. Please allow our Corporate Customer Relations Team at ************ an opportunity to discuss your experience further.
We went with ARS because they had a set up at *********** The sales guy came out, was very nice and helpful. He told us the new unit would only take up half of our closet, but it took up the whole closet. The guys that installed it made a mess of our walls, never offered to clear, and messed up the dry wall. We tried for weeks to get someone to answer or calls for them to come back out to fix their mess up, and finally got someone to come out.Forward 2.3 years, our system stopped pumping out cold air, so we called on Sunday ... read more
Business response:
*******, we appreciate your feedback and want to take the opportunity to improve our services for you as well as our future customers. Please reach out to our ***************** Manager, ********* on ************ so we may discuss your experience further.
I wish I would have read their **** review before scheduling a service for a clogged line. It was such a nightmare. 3 Technicians in 2 days and it still wasn't cleared. The scheduler told me it would cost $69 then I was charged $89. I was told she would request a refund of the $20 and she didn't. And that service call didn't work. Within 2 hours the line was clogged again. I called to schedule a redo and was told okay they would come out the next day at 9am and when I called the next day at 10:30 they said the appointment ha... read more
Business response:
*****, thank you for sharing the details of your experience, knowing this allows us to improve our customer service experience. We want our customers to be happy with both the work performed and the services you're receiving. Please allow our ***************** Manager, *** on ************, an opportunity to discuss your experience further.
I really love Conway Services, *********** ********************* and Keivis R. were really professional and knowledgeable.I also want to thank ***** for coming out and accessing the house to make sure that my unit fit the house. I will refer all my friends and co- workers to Conway. Thank You Very Much.
Business response:
*****, thank you for the awesome review! We are committed to providing the absolute best in service, and we're proud to hear our team was able to take care of you. Having great technicians on our team is something we are proud of. We appreciate your business!
I have purchased three air and heating systems ARS rescue rooter two for myself and one for my son. The total cost was approximately $25,000. My last purchase was for a carrier heat pump two years ago. My air condition went out June 23, 2022. I called ARS and **** came out the next day to see what happened to the unit. He told me I needed a capacitor. I was told the cost would be $500.00 for the part. Part was a trade 45+5mfd. I had no idea what this part cost. I agreed to pay for the part. **** then said I needed surge prot... read more
Called to get an estimate from Lowes for a water heater installation near me in **********, and got a call from ARS/Rescue Rooter ************* Conditioning of **********. Asked why they were calling from so far away, ***** assured me they have techs all over. On the scheduled day, I received a message the tech was on his way and would arrive in ***** minutes. 90 minutes later and 2 calls to their dispatcher later, I called ***** back and she actually laughed when she told me they sent a tech from ** in *********, they messa... read more
Very knowledgeable And thorough examination of the unit. Very courteous
Business response:
*******, thank you for taking the time to leave an excellent review! It is always our goal to provide exceptional service from start to finish, and we are happy to be chosen as your premier service provider.
Unique Services has a 3.6 star rating with 1,248 reviews.
Unique Services is closed now. It will open at 9:00 a.m.
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