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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On 4 Jul 22, my ** stopped working. Because my system was still under a 10 year warranty (purchased in Jan 2013), I called ARS/Rescue Rooter. I was told $109 was the fee for the house call. After looking at the system, the tech told me my fan motor was bad and the labor price was $709. When I reminded him the system was still under warranty, he told me that it would take a long time to install it and he had to order it. I paid it. About 2 weeks later, another tech arrives to install the fan motor. He installs the motor but t... read more
Business response:
******, thank you for reaching out to share your experience. Customer satisfaction is our top priority and we offer the best value by standing behind our people, products and services and offering unmatched service guarantees. We encourage you to contact our Corporate Customer Experience Team on ************ at your convenience for further discussion.
Ars as a whole is a GREAT COMPANY both as a customer and employee for the most part from what I have heard EXCEPT there is one issue with a female employee at the ********* location who likes to flirt, be ****** friendly with one male co-worker specifically and is non professional in some of the messages she sends. I have friends who work in *******, know a few people vaguely at ********* and a few other locations. The ONLY reason they are getting a 3 ?? review is because of her and how she thinks a wedding band apparently i... read more
****** was very courteous and informative. He answered all of my questions with patience.
Business response:
Joy, thank you for sharing your great experience! We are proud to have ****** on the team, and always pleased to hear how they are providing exceptional service. We appreciate your business!
I requested to have a quote on July 15, 2022 for a water heater and a possible leak in my washroom. The technician Dolor ***** stated I needed a new water heater. I told him to please replace the water heater & check the washroom due to a possible leak problem. Dolor ***** said that another technician would be by in two hours to replace the water heater and check for leaks. This was at 9:00 am time frame. I waited until about 4:00 pm still no plumber. The technician finally came by about 4:45 pm & replaced the water heater, ... read more
Business response:
We apologize for the circumstances you're experiencing, and appreciate you bringing this to our attention. ARS / Rescue Rooter strives to provide exceptional service and want to assure you that we offer the best value by standing behind our people, products and services and offering unmatched service guarantees. We encourage you to contact our Customer Experience Team on ************ for further discussion and assistance.
About a month ago my ** started to fail, and the part I had warranty for was not available and could take 5 plus months to get. We ended up getting a whole new ** unit with ARS. When the salesperson was working out the details with us, he said we would get our new ** the next day and after we completed the paperwork, that date changed to 5 days later which should have been a signal. They have a whole bunch of guarantees, and they make it seem like a great company to get your ** from. The first day they came to install my ** ... read more
Business response:
******, thank you for reaching out to share your experience. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further. We encourage you to contact our Corporate Customer Experience Team on ************ for further discussion at your convenience.
This is the worst company. I am switching after several years. Company only cares about making money. The left hand doesnt know what the right is doing. If you ask to speak to a supervisor, you are told none are available . THE WORST
Business response:
******, thank you for sharing your experience. We strive to provide exceptional service with each visit and want to apologize for not meeting your expectations. Please allow our Customer Experience Team at ************ an opportunity to discuss your experience further.
Conway came after 6 pm in 96 degree weather when another company did not show. ********* was so kind and professional. He had my a/c blasting out in no time. I will never use another company.
Business response:
Thank you, ***** for taking the time to share your awesome experience! We are pleased to hear about your great experience with *********, and appreciate your business!
****** was very professional, thorough, and thoughtful regarding our needs to weigh the pros and cons of a traditional vs. a tankless water heater solution.
Business response:
Wow! Thank you, ***, for sharing how ****** was able to provide you with terrific customer service. We will certainly share your kind words with them. Thank you for selecting Conway Services as your premier service provider.
I was yold by scheduler that the company was running an HVAC unit inspection for $69, but she would lower it to $59.The technician came to my home. I took him upstairs and pointed to the thermostat on the wall and the attic access door. He fetched his ladder. At my front door he told me it would be another $306 to look at my unit. A big deception. He got paid to drive to my house walk and walk my stairs. I paid him. I called Blue Dot. They have not returned my calls. They did not reimburse my money. This is a horrible practi... read more
Business response:
*******, thank you for sharing the details of your experience, knowing this allows us to improve our customer service experience. We want our customers to be happy with both the work performed and the services you're receiving. We encourage you to contact our ***************** Manager, ****** on************, to discuss your experience further.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is closed now. It will open at 9:00 a.m.
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