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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company came and installed a 3 ton unit in our house and we ordered a 3.5 ton unit. We have had problems out of it for a year befor we found out that they installed the wrong size and unit in our house. Now no compensation for us using more power then we should have had used.
Business response:
*******, thank you for sharing the details of your experience. Knowing this allows us to improve our customer service experience. We want our customers to be happy with both the work performed and the services you're receiving. Please allow our Customer Experience Team,, at ************ an opportunity to discuss your experience further.
I purchased air conditioning system from this company, I have had it since 3/21, The system started leaking out of the sealing where the air handler is, a they would not send anybody out unless we agreed to pay ******, ok, but when the technician looked at the system which had shut itself down, they said it needed to be vacuumed and it would cost 300, we paid, than within two months the system shut itself down again, also leaking from the sealing, once again they vacuumed, and charged ******, obviously there is something mor... read more
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further. Please contact to our Customer Experience Team, on ************ at your convenience.
Great response on a Saturday with a Tech who was on time and did a thorough job of clearing a stoppage for our main sink. I have used AARS before and was very pleased again. If you have an emergency, they are the ones to call.
Business response:
At ARS / Rescue Rooter we love our repeat customers! Thank you for sharing your kind feedback and continuing to choose us to service your home.
The plumber arrived on time and inspected the pipes and valves. He identified two low pressure issues that he quickly solved with no extra charge.
Skip ARS and go to *** Company. I paid $142 for a service with *** Company that ARS tried to charge $419 for as a member. Heres the story. I had a gas leak in my house coming from behind my stove. ARS came out on a Saturday and told me that I needed a new flex hose. As a member I had to pay $85 for them to come out and tell me that. The technician named **** told me that he didnt have a flex rod on his truck so someone will have to reach out to me on the following Monday to schedule another technician to come out and replace... read more
Most unresponsive and dangerous company I have ever worked with. They no-showed for an appointment and when they finally arrived, I found out I had a gas leak for the last 2 months. They said that isn't good but common in this industry??? It's not okay to dismiss this flagrant error on their part when my family is in danger for months! Their installers never bothered to do a bubble test to make sure there were no leaks before they left. They also dropped the ball on having my new system inspected by the county so this could ... read more
Business response:
Thank you for sharing the details of your experience. Knowing this allows us to improve our customer service experience. We want our customers to be happy with both the work performed and the services you're receiving. We encourage you to contact our Corporate Customer Experience Team on ************ for further discussion and assistance.
Techs are professional Clean up after job Would recommend Any conflicts is with scheduling or sales team however techs on point
Business response:
***, thank you for taking the time to leave an excellent review! It is always our goal to provide exceptional service from start to finish, and we are happy to be chosen as your premier service provider.
I purchased a 4tonACheatpump from ARS The salesman told me it was a two stage unit when they put it in itwas a one stage I called the salesman he said he made a mistake he called his boss they said it was nothing they could do about it I could have bought the same unit from a different company for $3000 less
Business response:
******, thank you for the feedback. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services and offering unmatched service guarantees. We strive to ensure our customers are happy with both the work performed and the services you're receiving. We encourage you to contact our ***************** Manager *** on************ for further discussion at your convenience. You're a valued customer and we appreciate your business.
Very knowledgeable technician. Showed up at the appointed time with a positive attitude. Good service, great results!
Business response:
We appreciate your positive comments, *****. You're a valued customer and we appreciate your business. Thank you for choosing us.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is closed now. It will open at 9:00 a.m.
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