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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We are a "preferred" customer with CWA so I was grateful that I was able to schedule a same day service call when my furnace quit. They were able to schedule an **** call but it's now 7 PM and I haven't heard a word. Their phone service seems to have crashed and we're still without heat for over 24 hours. I would think that I would at least hear from the company as to the status of my call. It's unfortunate that CWA is owned by ARS instead of being a local entity.
Business response:
Thank you, ****, for reaching out to share your experience. We sincerely apologize for the service delays during the extreme and unprecedented weather. Our team is diligently working to assist every customer as quickly as possible. If you're still in need of assistance or would like to discuss your experience further, please contact our ***************** Manager, *****, on ************ at your convenience.
We are a "preferred" customer with CWA so I was grateful that I was able to schedule a same day service call when my furnace quit. They were able to schedule an **** call but it's now 7 PM and I haven't heard a word. Their phone service seems to have crashed and we're still without heat for over 24 hours. I would think that I would at least hear from the company as to the status of my call. It's unfortunate that CWA is owned by ARS instead of being a local entity.
I called ARS to inspect my mother's AC unit and they quoted her $5,000 for labor only to replace her blower motor and clean her coils. On top of the outrageous dispatch fee of $109. My mother lost everything in Hurricane *** and is mentally and financially burdened, making this even more horrible. She is elderly and does not know how to use the internet or what is a reasonable rate for these repairs. Had I not been there to interfere, my mother would have fallen for this scam. She now expects a full refund and an apology for... read more
Business response:
*****, thank you for sharing the details of your experience. We want our customers to be happy with both the work performed and the services you're receiving. Please allow our Customer Experience Team on ************ an opportunity to discuss your experience further.
Their fees are very expensive in comparison. They quoted me an estimate on replacing a ceiling fan on an 18ft ceiling of $1547.55. Two guys for four hours. A small business owner replaced it for $275.
Business response:
*****, thank you for the feedback. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services and offering unmatched service guarantees. We encourage you to contact our ***************** Manager, **** on************, if you would like to discuss your experience further.
Improper diagnosis was provided and I was charged $ ******. I was without heat. I lived in a new development, two neighbors had the same issue. Luckily the used another company. The first technician came out , never did a thorough assessment and Charged $ ****** stating it was some bracket. I requested another techinician who stated that it was the rotator; told would have to be ordered. Next I was told that the part would not come in until January. Subsequently, told they would not be able to order the part; I would have to... read more
Was advertised that they give estimates before work was done but they do work without telling how much it costs
Business response:
*****, we appreciate your feedback and want to take the opportunity to improve our services for you as well as our future customers. Please reach out to our ***************** Manager **** at ************so we may discuss your experience further.
Poor service after installation. No air filter or drain pan when they left. Many calls and emails, to no effect except promises.
Business response:
******, thank you for sharing your experience. We strive to provide exceptional service with each visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, ***, on************ an opportunity to discuss your experience further. Our Customer Experience Team is also available on ************ if you would prefer to speak with our Corporate Team.
Found this company through ********** sat down with sales representative at my home and they offered 6. Something apr and in the blink of an eye it jumped to ***** when I have good credit and was told 18 months no payment, here we are one month into it I have a bill saying I have a payment due. Was told that the 18 months went out the window because the APR changed. Make sure you get all the info when dealing with this company.
Business response:
*******, we appreciate your feedback and want to take the opportunity to improve our services for you as well as our future customers. Please reach out to our Customer Experience Team on ************ so we may discuss your experience further.
Bait and switch scam. They advertise $69 drain clean. We confirmed price when scheduled. Upon arrival the employee states can't do for that price enen though we have written ad. Quotes almost $400 to do job. $310 with senior discount. Do not recommend this company with fraudulent practices.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is closed now. It will open at 9:00 a.m.
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