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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I purchased a home AC unit through *********** First mistake. *** came to look at system and let me know options. I listened and said okay to the used car sales techniques. Second mistake. Bought the twice a year check up even though it was brand new. Okay , I admit Im a trusting old f*** and believe professional people are trustworthy. My flaw. Every 6 months ( and in between) oh, as soon as any warranty was over 1 year ? , wish I could find that lying rat that smooth talked me. Be careful- anything not in writing that you ... read more
This is one of the worst companies weve hired to work on a plumbing issues on our property. Work started in November 2022 and it is now February 2023, the work on our property has yet to be completed. ARS convinced us to contract them for two jobs, one they started in November. Process was, they do the work an inspector comes and close up the hole. A Project Manager came and did an inspection for the first job and discovered more work had to be completed, therefore the suggestion to keep the hole open to continue the work. W... read more
A word of caution to anyone thinking of using ARS/Rescue Rooter to shop around for better prices, particularly when it comes to dealing with a main waste water pipe. Specifically, when they ran an in-line video to check the condition of our pipe, they charged just under $500, which I found out later when I decided to go with another plumbing service, is done for free as part of the estimate to do the work. Unfortunately, we initially had them go ahead and do the in-line video and they found that there were roots in the syste... read more
Business response:
*****, thank you for the feedback and we regret hearing that your expectations weren't met. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services and offering unmatched service guarantees. We encourage you to contact our Management Team on ************if you would like to discuss your experience further.
I called ARS early on Jan. 26 and explained I had a drain clogged under my house which is rental property. The rep. said it would be $89 (TV special) to clear the line and run a camera to assure it was clear. Upon checking he couldn't send someone till the 27th. I called a second ARS taking their number from their web page. I was given the same information and set a time of 2:00-6:00 and promised the tech would call 30 min before coming. After 6pm I called them. The rep said she would check with the dispatcher and they would... read more
This is my first time using ARS/Rescue Rooter ******* and I found them to be highly professional, courteous and competent. ***** ably arranged all logistical and contract matters with utmost kindness and efficiency, while ****** and ***** completed the work perfectly and creatively with excellent politeness and patience. Thank you ARS/Rescue Rooter ******* for a job very well done.****
******** *********************************************** in ****************************** a referred company from Lowes Home Improvement charged $8111. for a 50 gal water heater replacement and faucet installation on 1/12/2023.Only information in writing:Install faucet: $380.Repair shut off valve $849.Replace 3/4 in ball valve $1026.Install heater pump $1643 Custom boiler repair $4213.
Business response:
****, we appreciate your feedback and want to take the opportunity to improve our services for you as well as our future customers. Our ***************** Manager ****** is available on************ to answer any questions you may have regarding this estimate.
Purchased a new HVAC system. System was not installed correctly. Thermostat had to be rewired three times. Sheet rock wall was damaged, careless hole drilled in floor, during installation. A year later thermostat still not working properly. Appointments were not kept, wasting our time waiting. Have made multiple calls to the company through there answer service. No phone calls ever returned from dispatch or management.
Business response:
Had a morning appointment, service tech did not show until 9:30pm Service person evaluated the problem from the thermostat, but never went out to the **** unit. A part was to be ordered. Two weeks passed without a note, email, or txt message. I called but no response to my phone call. Two days later received a txt message 8am, a person would be a the house, but I was at work. Called to say I could not be available, but received another message at 10am the service tech would be late. Received another message at 5pm the person... read more
The week of 01/09 -01/12/2023 I had my home re-piped by this company. I called them on the 16th and 17th to file a complaint about the work that wasn't done correctly. I reported what happened to the receptionist expecting someone to call me to correct the problems. It's been a week and I still haven't heard from them.1. I can't stop up my bathtub in the master bath, the lever to do this doesn't work. In the 2nd bathroom the spout in the bathtub leaks all of which was replaced by them. 2. The drain hose for my washer was not... read more
Business response:
****,thank you for sharing your experience with us.We strive to provide exceptional service with each visit and want to apologize for not meeting your expectations. We also hold all of our employees to high standards and expect them to show integrity, responsibility and professional conduct at all times and would appreciate an opportunity to discuss your experience further. We encourage you to allow our ***************** Team an opportunity to assist by either emailing us on **************************************************... read more
Our community should know *********************** treats customers with dignity and professionalism and focuses on delivering quality and value to clients at a fair price. I'm a working professional and a full-time student so knowing that *********************** has my back really does give me Peace of Mind. I am glad that I chose to heed ***** Loudons valuable feedback he provided and continues to provide to this day.At the 1st call, ***** came into my home prepared to do everything he could to support me in securing a new ... read more
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is closed now. It will open at 9:00 a.m.
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