This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
False advertising/ quote price of ***** from their coupon in value pac but wanted to charge 4***** when they showed up 45 minutes late for my 2:00 - 4:00 appointment window. Called company and they did not care nor wanted to address the issue. Coupon states: ***** Drain Cleaning or its free
*********************** crew tried to strong arm me. Pocketed the cash payment. I never was offered to sign the initial agreement which was $99.00 ******** wanted $12,000 to replace a sewer pipe. Told me they used a **** psi power washer machine to clean out pipes. Told me to was not possible to clean out. They wanted $1,500 for the clean out that they said didn't work. The employee JR call many times to schedule the $12,000 pipe replacement. When I told him I was not going to pay the $1,500. He stopped calling.A company of ... read more
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further. We encourage you to contact our ***************** Manager, *******, on ************at your convenience.
14 months ago I used ARS of ************* to replace the entire HVAC system in my home. Since the date of installation the system has never been right. I have requested service for it no less than 7 times since they installed it. They have failed to show for 3 scheduled services, 2 without notice. They have changed the dates of service calls without notifying me or confirming my availability. I have requested numerous times to have the ** or someone on a leadership position call me to discuss the ongoing issues. Not once hav... read more
WILL I CALL FOR A TUNEUP TO THIS COMPANY SO THEY GIVE ME APPOINTMENT FOR THIS TUNEUP THE PERSON I SPOKEN TO SAID IT WAS SERVICE CHARGE OF $109.00 +$49.00 FOR THE TUNEUP THE ** UNIT WAS NOT KICKING ON SO THE **** SAID IT WAS THE CAP**ITOR SO HE REPL**ED SO HE TOLD ME IT WILL BE $389.00 DOLLARS BUT AT THE END WE PAY MORE THEN HE SAID WAS $435.00 NO TUNEUP NO BREAKDOWN WHAT WAS DONE AND CHARGES AND NO RECEIPT
Business response:
******, your review is appreciated. Our company is always improving our processes and would appreciate an opportunity to discuss your experience with us. Please reach out to our ***************** Manager, ********, on ************at your convenience.
This company damaged my deck on June 21 last year. they said they would fix it. asked for a police report and one was filed. almost 9 months later and nothing done. When I call they transfer me to some else who dosen't answer the phone. leave messages on voice mail but never call back. I had to get my deck fixed myself. Do not work with this company they could care lest about their customers. be warned!!!!!
Business response:
****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further. We encourage you to text us your full name and address to ************ and allow our ***************** Manager an opportunity to review your information and reach out to you.
They tried to get me to do thousands of dollars in repairs. All for a clog that took another company 15 minutes to clear. Plus it only cost me $200.00 versed over $5000.00 When I asked for my money back I was cussed at. This company is a scam.
Business response:
********, we appreciate you sharing your feedback. We are proud to have certified and background-checked technicians to serve our communities. We want to meet your expectations and understand more as to why this experience was not a great one for you. We encourage you to text us your full name and address to ************ and allow our ***************** Manager an opportunity to contact you for further discussion.
I had Will Fix It to my home to clear two tub drains. The special advertised was "$83 or it's free". The technician broke one drain and said it was not able to be cleared. He tried to up-sell me a total bath replacement instead of clearing the drain. The second drain did clear but was backed up and not draining within one week. I did not receive an invoice; the attachment in the email would not open. It took multiple attempts to contact them when I was billed $287. They finally sent me a screenshot because the invoice attach... read more
Business response:
********, thank you for sharing your experience. We strive to provide exceptional service with each visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, ******, on************ an opportunity to discuss your experience further and offer additional assistance.
I had an appointment for an estimate set for between 12 and 2. I called after 2 to see what the *** would be and was told the plumber was running late and message would be sent to have the plumber call to give me an updated ***. I called back an hour later to find out what the *** was since I still had not gotten a call. Both times I called the person I spoke with was able to tell me my name, address, and time of my appointment from just having my number off caller ID. I was put through to "dispatch" to see if I could get an... read more
ZERO STARS!!! No zero rating!!!My husband is DISABLE and is on HOSPICE. ARS was called by the landlord on Friday. They came out and gave her a bid. She paid cash at $4100 to repair a broken sewer pipe on Friday. At this point, we had not had plumbing for 4 days and no bathroom drains for 6. The entire crew knew that my husband is disabled. The technicians came out and repaired it promptly by 4:00 PM. Sunday around noon my daughter arrived with her family and the commodes started overflowing again around 1:30. I have a video ... read more
Business response:
*****, we truly apologize for any inconvenience the changes or delay to your appointment may have caused. We take this situation very seriously and would appreciate the opportunity to speak with you to gather more information. Our ***************** Team is available on************ at your convenience.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com