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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I purchased three mini split air and heating units from Blue Dot in the summer of 2021. Shortly after installation, I noticed that my living room temperature never matched the set target temperature. The space became unbearable on days above 90 degrees Fahrenheit and needed supplemental cooling. Moreover, there was not adequate heating from the same systems in the winter months. I reached out to BlueDot multiple times. They conducted a quality assurance audit, revealing that the systems were grossly undersized. After several... read more
Business response:
******, thank you for sharing your experience. We strive to provide exceptional service with each visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, ******, on************ an opportunity to discuss your experience further.
Very smart guy,tell him thank you!!very Nice guy,explained everything, Did awesome!!!
Business response:
***, thank you for the awesome review!We are committed to providing the absolute best in service, and having great technicians on our team is something we're proud of. We'll certainly share your kind words with them. Thank you for choosing us!
ARS is the best for me. They have been taking care of my repair and replacement years for 10 years. The technician who was at my house today gave me an honest assessment of what needed to be fix and I am going to do it. No waisted time.
Business response:
Thank you for your review, *****! We appreciate you being a loyal customer and welcoming us into your home. We are proud to have outstanding representatives on our team taking care of customers.Thank you for continuing to choose {{business_name}}!
The technician arrived on time, but with an extremely poor attitude already in place. After our specific issue was described to him, he spent nearly ten minutes explaining to us why he couldnt help us (lawsuits, CV-19, etc.). He seemed to be working harder at getting out of the work than helping us resolve our issue. Needless to say, we escorted him out the door and to his vehicle. The local, family-owned plumbing company we called after ARS/Rescue Rooter left responded within an hour and had the clogged septic line cleared ... read more
Business response:
<p>*****, thank you for sharing your experience. We strive to provide exceptional service with each visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, ****** on ************ an opportunity to discuss your experience further.</p>
***************************(tech) is ******************* and his attention to detail is excellent. I will request that ******* continue to service our HVAC system
Ive used ARS for HVAC as well as hot water heater and both representatives were out in a super reasonable timeframe and very knowledgeable and thorough.
Its been a disappointing to say the least.2years with out a proper working system that is brand new.And now Im having to pay
Business response:
*****, thank you for sharing your experience. We strive to provide exceptional service with each visit and want to apologize for not meeting your expectations. Please allow our Customer Experience Team on ************ an opportunity to discuss your experience further and review warranties for your system.
Great service. Fast and friendly. Technician was informative and helpful.
Business response:
******, thank you for taking the time to leave an excellent review! It is always our goal to provide exceptional service from start to finish, and we are happy to be chosen as your premier service provider.
They were right on time, *****************, the technician was very safety conscious (wore a face mask and wore latex gloves), was extremely efficient in his installation, totally professional and polite, well-presented, and the bill for the A/C upgrade came in more than $100 less than two other contractors had quoted me. This company was excellent in their customer focus and service. ***************** is in my opinion a total professional and very knowledgeable in his craft.
Business response:
Wow! Thank you, ******, for sharing how **** was able to provide you with terrific customer service. We will certainly share your kind words with them. Thank you for selecting ARS / Rescue Rooter of ********** as your premier service provider.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is closed now. It will open at 9:00 a.m.
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